Datto Remote Monitoring and Management (RMM) is a fully-featured, secure, cloud-based platform which enables MSPs to remotely secure, monitor, manage, and support endpoints to reduce costs and increase service delivery efficiency.
By centralising management of all your clients’ endpoints, including those hosted on cloud platforms, you'll reduce your costs and increase service delivery efficiency. This is achieved through Datto RMM’s unique combination of powerful features, efficiency, scalability, usability, and affordability.
Maximise uptime with a 100% cloud platform with no hardware to maintain, and a relentless focus on security to maximise uptime.
Quickly visualise pertinent information through network topology maps, custom dashboards and widgets, and gain efficiencies through automation with the power of intelligent alerts, auto-response, and auto-resolution.
Provide instant support with one-click access to managed devices. Mitigate risks and anticipate issues before they occur, detect and reduce the impact of crypt-ransomware, and provide clients with valuable insights and reporting.
Datto RMM has a crystal clear, long-term vision for the future. Monthly updates introduce new innovations and capabilities such as Ransomware Detection to help you enhance your IT service delivery.
Remotely monitor and manage your entire customer base, easily reduce operational overhead, and empower your technical team.
Datto’s unified PSA-RMM platform provides relevant, real-time data and actions in front of your technicians to help triage tickets faster, improve front line fix rates, and resolve issues more quickly. The depth of asset information coming from Datto Remote Monitoring and Management into Autotask PSA helps provide clear insights. With dashboards addressing previously unforeseen circumstances and by shaving time off of tickets, you can respond intelligently.
Leverage an extensive library of pre-built scripts, policies, and extensions supported by Datto to automate frequent tasks.
Automated monitoring and notification of issues, including native ransomware detection, and help mitigate risks before they become disruptive to clients’ businesses.
Datto RMM’s Network Topology Maps help manage client networks by discovering and identifying every device on the network. It also generates a visual layout to show how devices are connected, and quickly pinpoint issues.
Integrations with industry tools including leading PSA, antivirus, and documentation management solutions help improve business efficiency.
Deliver efficient, effective policy-based patch management to keep clients’ machines secure from the latest threats.
Deliver scalable automation into your service delivery, including 3rd party validated ransomware detection which monitors and helps reduce the impact of crypto-ransomware.
Snap into action with a single click to initiate remote support options.
RMM stands for Remote Monitoring and Management. These are software tools that are used by IT service providers or Managed Service Providers (MSPs) to remotely manage all their clients’ IT infrastructure under their control. These tools are one of the essential building blocks for delivering IT management services.
