RMM Software Built for Your Business
Datto Remote Monitoring and Management (RMM) is a secure cloud-based RMM platform. You can remotely secure, monitor, and manage endpoints with Datto RMM to reduce costs and improve network efficiency.
From your onboarding experience with Datto RMM to maximizing product adoption and troubleshooting problems, we are deeply committed to supporting our partners. With Datto RMM dashboards you can quickly visualize pertinent information and gain efficiencies through automation with the power of intelligent alerts, auto-response, and auto-resolution.
You have access to our experts 24/7/365, so a fix is only a phone call away. We have created an in-product digital adoption tool and a certification program, to make onboarding seamless.
You can remotely monitor and manage your foundation by detecting ransomware early on. We automatically alert clients of problems detected and assess them so they don’t affect the businesses in the future.
Troubleshoot IT issues faster with one-click remote access to online servers, laptops and desktops. Web Remote, our browser-based HTML 5 remote control connects to endpoints instantly and also lets you chat with end users.
Take a proactive response to protecting endpoints. With Datto RMM’s patch management feature, you can deploy the latest patches to secure systems and reduce threat risks.
Ransomware is one of the most common cyber threats that face businesses today. Datto RMM has built-in ransomware detection to help you monitor and respond to attacks.
Datto Support offers best-in-class 24/7 consultation and assistance to help you when you need support.
Discover how Teleglobal achieved 95% patch compliance across their customer's remote environments with Datto RMM.
Learn how Ceeva made the switch to Datto RMM, deployed Ransomware Detection and protect their customers from cyber threats.
RMM or remote monitoring and management is a type of software for IT professionals that can remotely secure monitor and manage endpoint devices. Several other terms like remote IT management and network management can also be used to describe RMM.
A remote monitoring and management (RMM) software application enables managed IT service providers (MSPs) to remotely and proactively monitor their customers' networks and computers.
Data about the remote devices, also known as endpoints, is collected by a lightweight software program called the Agent. The Agent then communicates this data to the RMM application. The service provider has access to this information via the web interface.
With an RMM solution, you can collect information about the customers' network, hardware, and software. You can also remotely support customers, proactively monitor every endpoint, deploy patches, create alerts and tickets when issues arise, schedule maintenance jobs, and more. You can stay ahead of issues and resolve them without going on site, often before your customers are aware of a problem.
In order to deploy remote monitoring management, a small application, often called an "agent," is installed on the managed endpoints. Information about machine status and health is then relayed to the MSP by these agents.