Datto Remote Monitoring and Management (RMM) is a fully-featured, secure, cloud-based platform which enables MSPs to remotely secure, monitor, manage, and support endpoints to reduce costs and increase service delivery efficiency.
By centralizing management of all your clients’ endpoints, including those hosted on cloud platforms, you’ll reduce your costs and increase service delivery efficiency. This is achieved through Datto RMM’s unique combination of powerful features, efficiency, scalability, usability, and affordability.
Datto RMM is created with a relentless focus on security. With no hardware to maintain and a 99.99% availability you focus more on your service, whether you support 100 devices or 10,000. We are committed to the platform’s security and enabling MSPs to better secure client endpoints.
Learn more about RMM Security and Reliability
Datto RMM has a crystal clear, long-term vision for the future. Monthly updates introduce new innovations and capabilities such as Ransomware Detection to help you enhance your IT service delivery.
From your onboarding experience with Datto RMM to maximizing product adoption and troubleshooting problems, we are deeply committed to supporting our partners. With Datto RMM dashboards you can quickly visualize pertinent information and gain efficiencies through automation with the power of intelligent alerts, auto-response, and auto-resolution.
Discover how Datto can help you grow
As a Datto RMM partner, you have access to our RMM experts 24/7/365, so troubleshooting is only a phone call away. To boost product adoption and ROI, we offer Datto RMM best practice guides, an in-product digital adoption tool, and an accreditation program for Datto RMM administrators and users.
Remotely monitor and manage your entire customer base, reduce operational overhead, and empower your technical team.
Datto’s seamless integration with Datto RMM and Autotask PSA provides relevant, real-time data and actions in front of your technicians to help triage tickets faster, improve front-line fix rates, and resolve issues more quickly. The depth of asset information coming from Datto RMM into Autotask PSA provides clear insights, and with dashboards addressing previously unforeseen circumstances, you can respond intelligently.
Leverage an extensive library of pre-built scripts, policies, and extensions supported by Datto to automate frequent tasks.
Automated monitoring and notification of issues, including native ransomware detection, and help mitigate risks before they become disruptive to clients’ businesses.
Datto RMM’s Network Topology Maps help MSPs manage client networks by discovering and identifying all devices. It also generates a visual layout to show how devices are connected to pinpoint issues quickly.
Integrations with industry tools including leading PSA, antivirus, and documentation management solutions help improve business efficiency.
Deliver efficient, effective policy-based patch management to keep clients’ machines secure from the latest threats.
Deliver scalable automation into your service delivery, including third-party validated Ransomware Detection that monitors for and reduces the impact of crypto-ransomware.
Snap into action with a single click to initiate remote support options.
RMM stands for Remote Monitoring and Management. These are software tools that are used by IT service providers or Managed Service Providers (MSPs) to remotely manage all their clients’ IT infrastructure under their control. These tools are one of the essential building blocks for delivering IT management services.
