Validize

Validize – Identity Verification

Validize enables MSPs to instantly verify both the end-user and technician in a single, secure transaction—via mobile, web, SMS, or push notifications. Validize defends against deepfakes, scams, and impersonators. Clients can also use Validize internally to close identity gaps and boost zero-trust frameworks. Validize strengthens helpdesk security, reduces social engineering risk, and enhances trust on both sides of the ticket.

The Validize integration for Autotask logs real-time, timestamped dual-verification events as internal notes—ensuring technician and end-user identities are confirmed before action is taken. Alongside your current tickets, this insight makes the user’s process seamless and uninterrupted. This integration strengthens audit trails, supports compliance, and adds a layer of trust to every service interaction. Designed to be fast and frictionless, Validize helps MSPs mitigate identity-based threats and ensure accountability at scale, all without disrupting workflows.

· Dual-verification of both end-user and technician in one secure step

· Unique code, SMS, and push verifications

· Protects against deepfakes, impersonation, and social engineering

· Logs verified identity events as timestamped internal notes

· Verifies identities before technicians take sensitive actions

· Builds trust and accountability into every service interaction

Contact information for Sales and Support 

Help: [email protected]

Support: [email protected]

Available Worldwide in English