Bitdefender GravityZone
Bitdefender is a global cybersecurity leader delivering best-in-class threat prevention, detection, and response solutions for Managed Service Providers worldwide through GravityZone, a unified, highly effective cybersecurity platform for MSPs and MSSPs. With superior endpoint security, EDR, XDR, MDR, email security, and additional advanced security capabilities, MSPs can scale their security services while efficiently managing protection across multiple client environments.
The Bitdefender integration with Datto Autotask connects GravityZone with Autotask PSA, enabling MSPs to manage security operations directly alongside their business workflows.
. Map Autotask accounts to GravityZone companies – Link your Autotask customer accounts to corresponding GravityZone companies for centralized management.
. Configure licensing – Define the protection model and add-ons applied to GravityZone companies provisioned through the integration.
. Automate billing – Map GravityZone protection models and add-ons to Autotask services for automated usage reporting.
. Create tickets from security alerts – Automatically generate Autotask service desk tickets based on GravityZone security detections, including Antimalware, Advanced Threat Control, HyperDetect, EDR, Ransomware Detection, Firewall, Antiphishing, Network Attack Defense, Web Traffic Scan, and Sandbox Analyzer alerts.
. Monitor integration events – Track mapping, billing, and ticketing events between the two platforms to quickly identify and resolve issues.
Contact information for Sales and Support
Sales: https://www.bitdefender.com/en-us/business/products/managed-service-providers-security
Support: https://www.bitdefender.com/business/support/?lang=en
Documentation: https://www.bitdefender.com/business/support/en/77211-1612465-datto-autotask.html
Geographic availability
Worldwide
Languages
Worldwide – English
Technical contact name and email
https://www.bitdefender.com/en-us/support/contact-us?last_page=BusinessCategory