Datto Remote Monitoring and Management (RMM) is a secure cloud-based RMM platform. Managed service providers can remotely secure, monitor, and manage endpoints with Datto RMM to reduce costs and improve service delivery.
Manage all your clients’ endpoints, including those hosted on cloud platforms, to reduce your costs and improve efficiency. Achieve this through Datto’s unique combination of powerful features that are affordable and scalable.
Datto RMM is created with a relentless focus on security. With no hardware to maintain and a 99.99% availability we make it easy for you to focus on service delivery. We are committed to the platform’s security and enabling MSPs to better secure client endpoints.
Learn more about security and reliability
Datto RMM has a long-term vision for the future. Our monthly releases deliver innovative and impactful features such as ransomware detection that help you enhance your service delivery.
From your onboarding experience with Datto RMM to maximising product adoption and troubleshooting problems, we are deeply committed to supporting our partners. With Datto RMM dashboards you can quickly visualise pertinent information and gain efficiencies through automation with the power of intelligent alerts, auto-response, and auto-resolution.
As a partner you have access to our experts 24/7/365, so a fix is only a phone call away. We have created an in-product digital adoption tool and a certification program, to make onboarding seamless.
Remotely monitor and manage your entire customer base, reduce overheads, and empower your technical team.
Datto’s seamless integration with Datto RMM and Autotask PSA provides real-time data and actions in front of your technicians. This helps triage tickets faster, improve front-line fix rates, and resolve issues more quickly. The depth of IT asset information flowing from Datto RMM to Autotask PSA makes it easy for you to build a data-driven service strategy.
Leverage our custom scripts, policies and webhooks to automate operations and elevate your teams to new levels of productivity.
Onboard new clients swiftly with our network discovery tool. Datto RMM's network topology maps create a visual display of your clients’ networks to help you accurately identify issues right away.
Troubleshoot IT issues faster with one-click remote access to online servers, laptops and desktops. Web Remote, our browser-based HTML 5 remote control connects to endpoints instantly and also lets you chat with end users.
Datto RMM fits into your workflows, via integrations with leading PSA tools, networking and documentation solutions.
Take a proactive response to protecting endpoints. With Datto RMM’s patch management feature, you can deploy the latest patches to secure systems and reduce threat risks.
Ransomware is one of the most common cyber threats that face businesses today. Datto RMM has built-in ransomware detection to help you monitor and respond to attacks.
Datto Support offers best-in-class 24/7 consultation and assistance to help you when you need support.
Discover how Teleglobal achieved 95% patch compliance across their customer's remote environments with Datto RMM.
Learn how Ceeva made the switch to Datto RMM, deployed Ransomware Detection and protect their customers from cyber threats.
RMM or remote monitoring and management is a type of software for IT professionals that can remotely secure, monitor and manage endpoint devices. Several other terms like remote IT management and network management can also be used to describe RMM.
In order to deploy remote monitoring management, a small application, often called an "agent," is installed on the managed endpoints. Information about machine status and health is then relayed to the MSP by these agents.
