Datto Remote Monitoring and Management (RMM) is a fully-featured, secure, cloud-based platform which enables MSPs to remotely monitor, manage and support every end point under contract, reducing cost and increasing service delivery efficiency.
By centralising management of all your clients’ end points - including those hosted on cloud platforms - you’ll reduce your costs and increase service delivery efficiency. Datto RMM provides the unique combination of a powerful feature set, scalability, usability and affordability not found in other RMM platforms.
Maximise uptime with a 100% cloud platform with no hardware to maintain, and a relentless focus on security to maximise uptime.
Quickly visualise pertinent data through customised dashboards and widgets and gain efficiencies through automation with the power of intelligent alerts, auto-response, and auto-resolution.
Provide instant support with one-click access to managed devices. Mitigate risks and anticipate issues before they occur, and provide clients with valuable insights and reporting.
Datto RMM has a crystal clear long-term vision for the future of RMM. Monthly updates introduce new innovations and capabilities to help you enhance your IT service delivery.
Remotely monitor and manage your entire customer base, easily reduce operational overheads, and empower your technical team.
Datto’s unified PSA - RMM platform provides relevant, real-time data and actions for your technicians to triage tickets faster, improve front line fix rates, and resolve issues more quickly. The depth of asset information coming from Datto RMM into Autotask PSA elevates managed service providers (MSPs) to build dashboards unlike any other system on the market. Businesses will obtain crystal-clear insight into their estate, address previously unforeseen circumstances, and shave minutes off of every ticket by responding more intelligently than ever before.
Leverage an extensive library of pre-built scripts, policies, and extensions supported by Datto to automate frequent tasks.
Automated monitoring and notification of issues mitigate risks before they become disruptive to clients’ businesses.
Integrations with 200+ industry tools including leading PSA, antivirus, and documentation management solutions that help improve business efficiency.
Deliver efficient, effective policy-based patch management to keep clients’ devices secure from the latest threats.
Add scalable automation to your service delivery.
Snap into action with a single click to initiate remote support options.
RMM stands for Remote Monitoring and Management. These are software tools that are used by IT service providers or Managed Service Providers (MSPs) to remotely manage all their clients’ IT infrastructure under their control. These tools are one of the essential building blocks for delivering IT management services.
