Datto’s Global State of the MSP Report: Looking Ahead to 2023

Datto surveyed 1,800+ managed service providers (MSPs) worldwide to learn about who they are and what they care about. We dove into topics such as

  • The hybrid workforce (remote + office) and how it is here to stay.
  • The re-emergence of break-fix as co-managed services, which enables MSPs to get a foot in the door with larger businesses.
  • The continuing move of client workloads to the cloud by 2023.
  • Strength and continued growth of security needs from ransomware and phishing/email security to further growth offering services around reporting, auditing, training and policy building.
  • The continuing top challenge facing MSPs – Competition. Exploring the reasons and challenges MSPs have in addressing it.

The result, a report full of data and insights on topics that range from how MSPs run their business, the services they offer, and what is driving growth in today’s changing landscape.


Download Now