Best RMM Software in 2025: Datto RMM G2 Awards
With over 2 million verified reviews, G2 is recognized as the leading software marketplace, trusted by IT professionals and businesses worldwide. It helps organizations choose the right software by providing authentic, peer-driven insights. G2’s scoring methodology blends both quantitative and qualitative factors, combining user feedback, product capabilities and overall market impact to provide a comprehensive overview of software ratings.
Each quarter, G2 highlights the top-rated solutions, making it easier for companies to discover the best-performing tools that match their requirements. As a result, our partners and customers gain a clear view of Datto’s value, ease of use and reliability.
We’re proud to announce that Datto RMM was consistently recognized as one of the best RMM solutions across numerous categories in the most recent G2 reports. In fact, Datto RMM’s G2 satisfaction score currently has it ranked as one of the top two solutions in each of the remote monitoring and management (RMM) software, patch management software, endpoint management software and remote support software categories when considering all regions and business segments.
Lauded for its ease of use, all-in-one feature set, extensive automation, seamless integrations and flexible remote access, it’s easy to see why Datto RMM is a top performer in the marketplace. Let’s take a closer look at each category, explore what sets Datto RMM apart and hear what customers have to say.
Best remote monitoring and management (RMM) software
Remote monitoring and management (RMM) software enables your IT team to manage networks, systems and endpoints from anywhere. With a unified platform, your team can monitor performance, push updates, automate routine tasks and respond to tickets in real time, regardless of location.
In G2’s Summer 2025 reports, Datto RMM was recognized as one of the top-rated RMM solutions globally, earning standout recognition across the United States, Canada, Australia and the ANZ region. It demonstrated its user versatility by ranking as a leading solution in each of the small-business (fewer than 50 employees), mid-market (51–1,000 employees), and enterprise (more than 1,000 employees) segments. Additionally, it placed in the top five across all segments in both the usability and results indexes.
A major reason Datto RMM works so well for IT teams is its core strength in remote monitoring and device management. With a 95% satisfaction rating, G2 users consistently highlight how easy it is to gain deep visibility into endpoints and automate routine tasks. Many users have also praised the flexibility of the automation engine and its ability to deploy updates across devices with minimal manual effort. For MSPs, this level of control and efficiency is a game changer.
In addition, one key capability that sets Datto RMM apart is its native integration with Microsoft 365, a unique feature that is rarely found in other RMM platforms. It enhances endpoint visibility, improves user context and streamlines endpoint management within Microsoft environments. This seamless integration empowers IT teams to manage endpoints more efficiently and effectively.
“Datto’s RMM software is undoubtedly one of the most intuitive and feature-rich ones out there. Is not overly complex while still retaining great functionality. In particular, the automative features of Datto RMM (e.g. components & Jobs) are great, especially when it comes to the management of larger device fleets.” – Verified User in Information Technology and Services
Best patch management software
In growing IT environments, manually updating every device and application is time-consuming and leaves room for errors. Patch management software gives IT teams the ability to identify, deploy and manage updates across all operating systems from a single, unified platform. It automates the entire process from detection to installation, helping ensure systems remain secure and stable without requiring ongoing manual effort.
With Datto RMM, users can reduce the risk of security vulnerabilities, improve system performance and support compliance with industry standards by easily managing deployment of security patches and updates across their environments. Thanks to this streamlined approach, it earned the highest score for user adoption on G2 in both Spring and Summer 2025 awards.
What makes this even more valuable is Datto RMM’s automated patch management for both operating systems and third-party applications, featuring real-time deployments and reboots. Unlike others that rely on outsourced solutions for third-party patching, Datto RMM provides a fully integrated experience, enabling IT teams to stay secure and compliant with less effort, fewer delays and greater control.
“Prior to [Datto RMM], patching was a time-consuming and manual process, leaving us vulnerable to security threats. The automated patch management feature has streamlined this process, ensuring all endpoints are up to date with the latest security patches. This has significantly reduced our risk of security breaches and freed up IT staff for other critical tasks.” – Adrian D.
Best endpoint management software
Endpoint management software provides complete control over all devices within an organization’s network, including desktops, laptops, mobile devices and servers. It streamlines oversight by improving visibility, enforcing security policies and automating routine tasks. This helps ensure consistent performance and supports a secure IT environment.
However, modern endpoint management goes beyond basic device control. It focuses on building a unified, resilient ecosystem that can keep pace with evolving IT demands. Datto RMM supports this approach and has been recognized for delivering exactly that — a powerful platform for managing dispersed endpoints while also strengthening protection.
What sets Datto apart is its seamless integration with Datto EDR and Datto AV. In independent testing, this combination demonstrated a malware detection efficacy rate of 99.62%, significantly outperforming the industry average of 73% for products in the same category. Designed to defend against both known and emerging threats, Datto EDR with Datto AV gives IT teams the upper hand in identifying, isolating and neutralizing cyberattacks. Integrating these solutions into your endpoint management can greatly enhance resilience while protecting critical systems and data.
With Datto RMM at the core, IT teams gain a more complete view of each device, along with the tools to keep them not just operational but fully protected.
“Datto is invaluable to me on a daily basis to gain insights on endpoint configuration, specification and for remote access to support users or manage servers.” – Chirag B.
Best remote support software
Unlike traditional fixes that required constant on-site monitoring, remote support software enables IT teams to securely access devices, troubleshoot issues and perform maintenance from anywhere. It allows technicians to diagnose problems, apply fixes and manage routine tasks without being physically present.
Reliable remote support is essential for fast, effective IT service and Datto RMM simplifies this with a fully built-in remote control feature that includes session recordings and end-user-initiated remote access, making it easy without any complexity.
Unlike other platforms that rely on outsourced remote control tools with difficult setup processes, Datto RMM offers a seamless experience right out of the box. Everything is integrated within a single interface, allowing IT teams to connect, troubleshoot and resolve issues quickly and securely.
Datto RMM’s recognition across multiple categories and regions reflects the trust IT teams place in our platform. It reinforces our commitment to delivering a streamlined, secure and reliable endpoint management experience.
“It allows me to work with remote clients from all over the globe. Being able to offer diagnostics and often fixing issues before they become a problem – Datto RMM is honestly a keystone in my business.”– Nehemiah S.
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