Helpdesk & NOC

Uptime Solutions

Autotask PSA Bi-Directional Ticket Integration

Uptime Solutions provide white labelled Helpdesk, NOC and SOC services to MSPs around the world. Our customer-centric POD based model allows for a truly personable and premium experience for your end customers. Our world wide offices provide true lights on 24*7 support to our MSP partners around the world.

Full API Integration between an MSPs PSA and the Uptime team PSA.

In order to ensure you can continue to report and provide value to your customers, our API provides full bi-directional ticket information. Including ticket status, company, contact, subject, ticket notes, time notes and much more.

Available worldwide in English.

Sales & Support: 02037647688 or partners@uptimesolutions.tech

Documentation: https://uptimesolutions.tech/autotask