Business Analytics & Dashboards

ServicePulse

ServicePulse is dedicated to bringing insight to MSP service delivery by applying cutting edge technology to discover actionable data within MSP service delivery systems.

ServicePulse integrates with Autotask to analyze customer experience based on the information they provide via service tickets. We then provide a simple-to-use report containing just the tickets that may need additional customer success attention. Simple, powerful and convenient.

  • Connect via API to service ticket information

  • ServicePulse analyzes service tickets utilizing proprietary algorithms.

  • This information is then emailed to the configured users.


Contact for Sales and Support - www.myservicepulse.com

Documentation - https://intercom.help/servicepulse/en/

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