iLert is a SaaS company based in Germany and provides an alerting, on-call management, and uptime monitoring platform for ops teams. iLert helps MSPs and IT service providers to respond to incidents faster and reduce incident resolution times.
With iLert's Autotask PSA integration, you can automatically create incidents in iLert from tickets in Autotask PSA. Never miss a critical alert and always alert the right person using iLert's powerful alerting capabilities. Create workflows for tickets to alert the on-call person in iLert and automatically escalate to the next person, if the alert is not acknowledged. With iLert’s Stakeholder Engagement feature, MSPs can keep their customers informed during an ongoing incident with minimal effort while focusing their time on incident resolution.
Features:
Available Worldwide in English, German
Support: support@ilert.com
Sales: sales@ilert.com US: +1 516 61 ILERT EU: +49 221 9996 9976
Documentation: https://docs.ilert.com/