Uniportal

Uniportal AI  

Uniportal is an AI automation platform purpose built for the MSPs operations. Uniportal focus on automate the repetitive L1 and L2 helpdesk work that drains technician time.   

Uniportal brings AI-powered automation into Autotask PSA. Technicians can resolve common L1 and L2 tickets, like onboarding, offboarding, password resets, and access requests, directly from the ticket through embedded Autotask Insight. Human-in-the-loop approval means every action is reviewed before it runs, so the team stays in control. Uniportal works across the full MSP stack and writes results back to Autotask, keeping it the single source of truth. Simple to set up and easy to use. 

. L1 and L2 workflow automation: onboarding, offboarding, password resets, access management 

. No-code, English-language workflows that anyone on the team can build 

. Human-in-the-loop controls on every action 

. Full audit log of all actions 

. Integrated across your tool stack: PSA, RMM, Microsoft 365, and documentation

Contact information for Sales and Support    

Sales: [email protected]  

Support: [email protected]  

Documentation: https://uniportal.freshdesk.com/  

Available worldwide in English