Customer Relationship Management (CRM)Employee Performance & ManagementAutotask Professional Services Automation (PSA)


CSAT and NPS surveys for Autotask

Simplesat is a fun and powerful customer survey platform that provides Autotask users with the feedback they need to retain clients, and social proof to attract more.

We make it easy to embed CSAT and NPS (Net Promoter Score) surveys directly into your Autotask email notifications. Authenticate your Autotask account with Simplesat to enable rich integrations, such as updating a service ticket after your customer provides a rating.

Read what our happy customers have to say at G2 Crowd.

  • Embed CSAT and NPS surveys in closed ticket email notifications
  • New ratings automatically update the ticket note and UDFs (custom fields)
  • Sync Autotask contacts with Simplesat to automate recurring email surveys
  • Customizable survey landing pages
  • Email notifications and weekly summaries
  • Advanced search filters for feedback
  • Customer feedback insights
  • Real-time website testimonial widgets
  • Send happy clients directly to Google or Facebook to get more 5-star reviews.

For sales, support, or demo inquiries, please contact

Check out our help center for documentation and guides.

Watch this short video to see how Simplesat works.

Simplesat surveys are fully customizable thus supporting any language.