Contact Us

Contact our team for questions, support, or feedback.

Get in touch

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Support

Phone: +1 (833) 832 4780
Website: help.datto.com

Billing

Phone: +1 (833) 410 0439
Website: billinghelp.datto.com

Inquiries

Phone: +1 (877) 811 0577
Email: contact@datto.com

Office Locations

Corporate Headquarters

Datto, Inc.
101 Merritt 7, 7th Floor
Norwalk, CT 06851 United States

Hardware Operations, Shipping Dept., RMA Dept.

Datto, Inc.
482 Pepper Street
Monroe, CT 06468 United States

Albany

33 Tech Valley Drive, 2nd Floor
East Greenbush, NY 12061
United States

Chicago/Rosemont

6300 N River Road
Rosemont, IL 60018 United States

Dallas

Heritage Square II, 5001 LBJ Freeway, 10th Floor
Dallas, TX 75244 United States

Irvine

400 Spectrum Center Drive
Irvine, CA 92618 United States

Rochester

Datto, Inc.
1 South Clinton Ave Suite
Rochester, NY 14604 United States

Portland

100 SW Main Street
Portland, OR 97205 United States

Boston

Milk St, Suite 1300
Boston, MA 02109

Canada

Sales
Support

Phone: +1 (833) 83 4780
Website: help.datto.com

Billing

Phone: +1 (647) 479 8752
Website: billinghelp.datto.com

Inquiries

Phone: +1 (877) 811 0577
Email: contact@datto.com

Office Locations

Toronto

300 Town Centre Boulevard
Markham, ON L3R 5Z6 Canada

Europe, the Middle East, and Africa (EMEA)

Sales

Phone: +44 (0) 118 402 9606
Email: EMEApartners@datto.com

Support

Phone: +44 (0) 118 402 9609
Website: help.datto.com

Billing

Phone: +44 118 467 0451
Website: billinghelp.datto.com

Inquiries

Office Locations

Datto EMEA

250 Longwater Avenue, Green Park
Reading RG2 6GB
United Kingdom

Netherlands

Office Locations

Netherlands

101 Barbara Strozzilaan 101,
1083 HN Amsterdam,
Netherlands

Germany

Support

Phone: +49 (0) 89 2019 7750
Website: help.datto.com

Billing

Office Locations

Datto GmBH

Mühldorfstrasse 8
81671 München Germany

Southeast Asia

Singapore
Malasia
Indonesia
Philippines
Vietnam
Thailand

Australia/New Zealand

Support

Phone: +61 (02) 8015 6826
Website: help.datto.com

Billing

Phone: +61 291 674 917
Website: billinghelp.datto.com

Inquiries

Office Locations

Datto Australia/New Zealand

Level 25
171 Sussex Street
Sydney 2000
New South Wales, Australia

Product Specific Support

Disaster Recovery
Continuity
Networking
RMM, Workplace and File Protection

Backupify Support

Press Inquiries

Reach out to our PR team to discuss opportunities for partnerships
or coverage
Email: pr@kaseya.com

Security Inquiries

Security Incident Response Team
Email: csirt-notify@datto.com

Application Security Team
Vulnerability Disclosure Program

Business Inquiries

Corporate Development Email: corporatedevelopment@datto.com