MSPortal.ai
MSPortal is a modern, AI-driven client portal built specifically for Managed Service Providers. It delivers a single pane of glass that centralizes tickets, assets, training, compliance, budgeting, and long-term planning. Designed for speed, security, and clarity, MSPortal helps MSPs demonstrate value, streamline operations, and give clients real insight into their environment. With deep integrations, automated workflows, and an intuitive interface, MSPortal transforms the way MSPs communicate, present data, and manage ongoing relationships.
The MSPortal Autotask integration provides a seamless, real-time bridge between Autotask and your client-facing portal. Key Autotask records such as users, companies, contacts, configurations, products, services, invoices, and projects are automatically synchronized and presented in a clean, modern interface. MSPs gain operational efficiency, while clients gain transparency and the ability to engage with their data directly inside the portal. This integration ensures a consistent, accurate view of critical information without duplicating effort or maintaining multiple touchpoints.
. Full ticket synchronization, including creation, updates, status changes, and priorities
. Client-friendly ticket intake with custom fields, attachments, and automated routing
. Live ticket views for clients with real-time Autotask updates
. Sync of users, companies, contacts, and configurations
. Import of products, services, invoices, and projects
. Secure, role-based access controls tied to tenant and company permissions
. Single-pane-of-glass presentation that consolidates all synced Autotask data
. Direct client interaction with Autotask records inside MSPortal
Contact information for Sales and Support
Sales: [email protected]
Support: [email protected]
Documentation:
Available worldwide in English