be-solutions Redefines Mobility and Security With Datto Workplace
be-solutions is a Munich-based managed service provider (MSP), founded in 2000 by two friends. The company focuses on small and midsize businesses (SMBs), delivering uncomplicated, economical and smart IT solutions. be-solutions specializes in client/server infrastructure, managed services (maintenance and operation), IT service/help desk, and communication and conferencing solutions. Over the years, the company has grown exponentially, expanded to several locations and diversified their service portfolio. The only thing that has remained constant is their enthusiasm to deliver the greatest possible customer satisfaction through flexible, efficient and partnership-based IT services.
- Company: be-solutions
- Industry: MSP
- Location: Munich, Germany
- Established: 2001
- Interviewed: Simon Berger, Co-owner and Managing Director, be-solutions
“Datto Workplace is a robust solution built for business. It’s a very smart solution that works on different platforms like Windows, macOS, Windows Server, iOS and Android. Datto Workplace offers a smart way to share files and collaborate efficiently. We sell and package products that we use and love because when we see the benefits of a product, we can sell honestly and tell our customers about the real benefits the product can deliver. Datto Workplace has a ton of different attributes that are very important to us, so it’s pretty easy for us to recommend Datto Workplace to our customers.”
Co-owner and Managing Director, be-solutions
Most be-solutions’ clients were adopting mobile working, and accessing local file servers via VPN was neither fast nor secure. File sharing for collaboration wasn’t any easier and clients found downloading files and attaching them to emails to be inconvenient, slow and unsecure. be-solutions needed a secure and versatile solution that could be used in mixed/hybrid environments and enable their clients to access files securely anytime, anywhere and from any device. They sought a solution that offered superior protection against ransomware, viruses and malware. Additionally, since files are shared and accessed internally as well as externally, they needed a solution that provides better version control and audit trails.
“Since a lot of our customers became more ‘mobile workers,’ accessing local file servers via VPN or sharing files by downloading and attaching them to emails was inconvenient and unsecure.”
Co-owner and Managing Director, be-solutions
Choosing Datto Workplace was a no-brainer for be-solutions. As Simon says, “Datto Workplace is the perfect solution. Datto Workplace stands out from other competitive solutions because it is specifically built for business. You can easily use the solution without deep IT knowledge — give access to files or folders, add password protection or expiry dates and so on. It is powerful and focuses on features that you really need in your daily business. Additionally, it has great mobile apps for Android and iOS, and the scribble feature, which is used heavily by our customers and us.” According to Simon, Datto Workplace was a huge step toward digitalization for most be-solutions’ customers. It made their data easily available on all platforms and readily accessible.
“We have been using Datto Workplace for eight years, and there has never been any hassle or outage. The Datto Workplace Server component was a game changer for our customers, enabling them to seamlessly replicate data over several locations and the cloud. It is easy to deploy and has many useful features like file lock, scribble, single sign-on (SSO) and Microsoft 365 integration, and most importantly, ‘it just works.’ It is simple and easy to use, and this is what people want and need — they do not have time to play around; they have to take care of their businesses. In my opinion, this file sync and share solution is by far the best on the market.”
Co-owner and Managing Director, be-solutions
Datto Workplace enabled be-solutions to support their diverse SMB clients operating solely on cloud infrastructures and those in hybrid environments. This allowed them to work in a modern way and still maintain that file server feeling with folders and structure. It empowered their clients to work from anywhere with seamless and quick access to their data from any device without VPN connections. The file sync and share solution facilitated employee collaboration through easy file sharing, allowing multiple users to work on a file simultaneously without the risk of modifying or overwriting the information.
When it comes to security, Datto Workplace uses advanced algorithms to detect ransomware infections, quarantine the source, notify IT administrators and quickly revert files to a clean state. It also scans files regularly for viruses and malware. Additionally, file locking and conflict resolution prevents version conflicts and facilitates version management. New versions are created whenever a file is changed. File versions and deleted files are retained for up to 180 days, ensuring users can quickly recover deleted files or revert to the previous version in case of accidental or malicious changes, including ransomware.
Datto Workplace is highly secure and easy to understand and use. Users can easily give access to files and folders without having to call their IT help desk.
“We started using Datto Workplace internally and were amazed from minute one. About half of our customers currently use Datto Workplace, and the number is growing. Datto has always been a reliable partner for business needs. They focus on products that create value for MSPs. We are delighted with this journey so far. This partnership is crucial for our development. We wouldn’t be here without this great partnership.”
Co-owner and Managing Director, be-solutions