Helpdesk & NOCAutotask Professional Services Automation (PSA)

AgileBlue

AgileBlue Bi-Directional Ticketing Integration 

AgileBlue is redefining security operations with an AI-powered platform that combines intelligent automation with real human expertise. Our platform continuously detects, investigates, and auto responds to cyber threats across endpoints, cloud, and network with speed and accuracy. Purpose-built for the mid market, AgileBlue delivers all-in-one protection, seamless integration, and a reliable partnership so you can move from reactive defense to proactive resilience.

This integration provides bi-directional communication with the AgileBlue Security Operations platform for security-related tickets.

· Provides a two-way communication between the AgileBlue portal and your Autotask ticketing system.

· When a case is escalated on our end, it will automatically create a ticket in your Autotask account.

· If you update the status, priority, or add a note on either end, both sides will be instantly updated.

Contact information for Sales and Support

[email protected]

Documentation: https://help.agileblue.com/autotask-integration

Available Worldwide in English