Middleware & DevelopersAutotask Professional Services Automation (PSA)

Wiseserve APP

An IT Engineer in your Pocket

Wiseserve are a team of tech pioneers who provide MSP on-site and remote support to Charities, businesses, and Enterprise customers with a dedicated in-house development team to tackle larger bespoke projects.

Wiseserve APP | An IT Engineer in your pocket is an app designed specifically for the MSP end client. It’s intelligent ticket raising capabilities and advanced AI learning makes it the first of its kind built from the ground up to work seamlessly with Autotask PSA > this is the APP you have been waiting for.

  • One touch ticket creation from the home screen.
  • Popular issues propagate automatically on the home screen from advanced AI learning.
  • Access advanced AI directly from the APP capable of 1st Line Support ticket resolution.
  • Intelligent ticket handling with filterable statuses, sources, date range etc.
  • Reply to tickets and see full thread in APP.
  • Push notifications for updates on the go
  • Global Multilingual support.

Available globally through Google Play and Apple App store.

Available Languages:

  • English (UK)
  • English (US)
  • Spanish
  • Afrikaans
  • Romanian
  • Polish
  • Albanian
  • French
  • German
  • Italian
  • Greek
  • Dutch
  • Portuguese
  • Russian
  • Others available on request.

For Sales and Support:

Email: support@wiseserve.net Call: +44 1865 451177