Sub Processors

Datto, Inc. and its subsidiaries (Autotask, Backupify and Open Mesh) may use the following sub processors to assist in providing our products, services and related technical support.

Product/ServiceSub Processor
Datto Disaster Recovery and Business Continuity productsZendesk for support ticket management
Datto NetworkingSome networking services use Amazon Web Services for infrastructure hosting
Zendesk for support ticket management
BackupifySome legacy customer accounts are hosted and stored in Amazon Web Services
Zendesk for support ticket management
Autotask PSA, AEM, AWP and AEBSome services are hosted in Amazon Web Services
Open Mesh CloudTraxAmazon Web Services for infrastructure hosting
Zendesk for support ticket management
Solvvy for automated support ticket

Last modified: May 2, 2018