Autotask PSA

RocketCyber

RocketCyber SOC Incident Ticket

RocketCyber, a Managed SOC Platform enables manage service providers to deliver 24/7 SOC-as-a-Service to small-medium businesses. Threat detection coverage spans network, endpoint and cloud attack vectors.

The RocketCyber REST API integration with Autotask enables MSPs to open / close cyber security incident tickets created by the RocketCyber SOC. Upon configuration, the MSP is opted to import all or selected PSA customers into the SOC platform for automation.

  • Bi-directional ticketing
  • Ticket status sync and communication
  • RESTful API integration
  • Sync and Map customer names between RocketCyber and Autotask

Available worldwide in English. 

Sales sales@rocketcyber.com

Support support@rocketcyber.com

214-295-5333

Documentation: 

Create Autotask API: https://help.rocketcyber.com/knowledge/create-an-api-user-in-datto-psa-autotask

Import Customers: https://help.rocketcyber.com/knowledge/import-customers-from-psa

Ticket Integration: https://help.rocketcyber.com/knowledge/automatically-close-tickets-with-your-psa