Network SecurityTwo-Factor Authentication (2FA)Autotask Professional Services Automation (PSA)

JumpCloud

JumpCloud Billing Integration

JumpCloud is an open directory platform for secure, frictionless access from any device to any resource, anywhere. JumpCloud’s mission is to Make Work Happen®, providing simple, secure access to corporate technology resources from any device, or any location. The JumpCloud Directory Platform gives Managed Service Providers a single, cloud-based solution to control and manage Clients’ employee identities, their devices, and apply Zero Trust principles through SSO, MFA, and Conditional Access policies

Map your JumpCloud Client Orgs to your corresponding Autotask customers, contracts, and services. Nightly synchronize the JumpCloud high water mark user count and cost per seat to the mapped service for each client. Additionally, you can specify the amount of users to subtract from the user count(such as non-billable service accounts) to ensure you are billing for the correct count of users.

  • Configure/Edit authentication between JumpCloud and Autotask
  • Select the Company types you would like to map to Autotask
  • Map each JumpCloud org to the Company, Contract, and Service that correspond to your JumpCloud product/service
  • Automatically sync high water mark user count to Autotask, subtracting any non-billable users before updating the service
  • View status and last date of sync for each mapped Company in the Integrations section

Available worldwide in English.

Contact information:

Sales – Partners@jumpcloud.com

Support – https://support.jumpcloud.com/s/article/Contacting-JumpCloud-Support

Documentation: https://support.jumpcloud.com/support/s/article/Integrating-Autotask-Billing-with-JumpCloud-Managed-Service-Providers-MSPs