Autotask PSA Datto RMM

Huntress

Huntress Labs is a leading provider of advanced threat detection and actionable cybersecurity intelligence for Managed Service Providers (MSPs), small-to-medium sized businesses (SMBs), and enterprises. Huntress has pioneered an effective and affordable method to address threats at a layer that is often overlooked—footholds that are indicative of malicious activity on customer endpoints. By providing expert analysis and actionable insights based on investigation into those activities, Huntress enables corporate IT teams to quickly resolve incidents. With Huntress, MSPs can reduce cybersecurity response labor, retain and grow their client base, and differentiate themselves from the competition.  https://huntresslabs.com/

Datto RMM:  Installing any product should be a breeze, and that's especially true with Huntress. We've created a deployment script for Datto RMM that will install the Huntress agent on 32 and 64-bit Windows systems (Vista/Server 2008 and above) without any user interruptions or reboots. This is a four-step process that involves:

  • Configure your Huntress Account Key in Datto RMM.
  • Download the Huntress Deployment script from the ComStore
  • Scheduling the Script to Run
  • Verify the Job Completed Successfully
  • Troubleshooting

Datto PSA: Huntress can report incidents and remediation recommendations directly to an Autotask queue of your choosing. We have turnkey guides walking partners through the two step process of creating the necessary API user for the integration and configuring Huntress to use this newly created API user.

Available worldwide in English. 

Contact information for Sales and Support. hello@huntresslabs.com 

Documentation:

RMM - https://support.huntress.io/article/116-deploying-huntress-with-datto-rmm-comstore

PSA - https://support.huntress.io/article/89-reporting-incidents-to-autotask-psa