Helpdesk & NOC

Giant Rocketship

Rocketship completely automates ticket lifecycle management, from tech assignment, to scheduling work, to escalations — no more staring at calendars and workload reports — let our AI do it for you. Free your tech to focus exclusively on solving client issues.

Eliminate Mundane Tasks - Fully automate your playbook — no more calendars and manually creating tickets for repetitive tasks — it’s magically handled for you in rocketTask.

Be Early - Maximize your techs with rocketSchedule by turning calendar management and scheduling over to an AI — ensures tickets are worked, service calls are created, and requests are resolved quickly.

Automate Your Team - Define work teams and automate assignment and escalation with rocketFlow — let your dispatch and service manager focus on helping clients, not babysitting tickets.

Available worldwide in English.

Contact for Sales and Support - sales@giantrocketship.com help@giantrocketship.com

Documentation - https://www.giantrocketship.com/