Backup & Disaster RecoveryAutotask Professional Services Automation (PSA)


Thousands of service providers – from small to large – succeed by selling an award-winning backup-as-a-service solution that supports more than 20 platforms. Acronis Backup Cloud protects any virtual, physical, and cloud environment, and lets you quickly realize incremental revenues with zero upfront costs and a pay-as-you-go business model.

With Acronis Backup Cloud’s integration with the Autotask Professional Services Automation (PSA) software, service providers can solve their clients’ data protection challenges faster and make provisioning of the backup service and billing operations easier than ever.

Integration Features

  • Map Autotask services to Acronis Backup Cloud offering items to automate billing and provisioning.
  • Create and synchronize new Acronis Backup Cloud accounts for existing Autotask accounts automatically or manually.
  • Configure deprovisioning rules to automatically delete and disable client accounts.
  • Choose one or more of the Acronis Backup Cloud alert types and automatically create tickets in Autotask.
  • Specify Autotask tickets’ details based on the alert type in the backup service.
  • Link accounts in Autotask and Acronis Backup Cloud to synchronize ticket creation and usage quotas.