Datto Equips Managed Service Providers with 20 New Product Innovations to Improve Efficiency and Service Delivery

Oct 31, 2018

Datto Equips Managed Service Providers with 20 New Product Innovations to Improve Efficiency and Service Delivery

BY Chris Brunau

Datto News

During DattoCon Barcelona we announced some innovations set to deliver major efficiency improvements for MSPs. The updates include global availability of Datto Networking Managed Power with the MP10 WiFi-connected smart plug, a cloud-managed device that gives MSPs the ability to remotely monitor and manage power for their clients’ devices. New, larger capacity all flash Business Continuity and Disaster Recovery (BCDR) hardware, and a new pricing model for SaaS Protection cloud backup were also announced. Efficiency improvements to Workplace, Endpoint Backup, Autotask PSA and Datto RMM, a remote monitoring and management tool rounded out the announcements.

Innovations announced at the European partner conference include:

  • Datto’s Unified Continuity product line now includes robust BCDR appliances with up to 48TB of all-flash storage, supporting the most demanding business workloads with local failover virtualization and near instant recovery. Cloud Agent Templates give MSPs the opportunity to efficiently enforce standards and consistency across their fleet. Also introduced is a simpler pricing model for SaaS Protection, the O365 and Google Apps backup solution. Pricing is now available with time-based or infinite cloud retention options.
  • Datto’s Business Management family of products includes Autotask PSA and Datto RMM (Remote Monitoring and Management). Following the Autotask PSA 2018.2 English-version release in September, this version is now available in German and Spanish and features efficiency improvements and a redesigned Client Portal homepage for a better end-user experience. Datto RMM 6.1 features an efficient and more reliable workflow to manage network devices along with upgraded Splashtop remote control capabilities that enable the simultaneous connection of two support technicians during a remote control session.
  • Datto announced two entirely new products to the Datto Networking product line--the D200 and the MP10. The D200 delivers high-performance edge routing and is available with industry-leading LTE options for MSPs to maximize client uptime, even when the primary Internet connection goes down. Datto’s exclusive LTE Management enables an MSP to access and cloud-manage the D200 along with any Datto device over the LTE connection, combined with Datto’s full 4G LTE Internet failover, give MSPs more options to deliver connectivity to their clients. Also announced was the new WiFi-connected MP10, a single-port smart plug, gives MSPs the ability to remotely or automatically power cycle connected devices.
  • Datto’s File Backup and Sync product line includes Endpoint Backup and Workplace. Updates to Endpoint Backup include new Admin roles to delegate accounts to end-clients and Access Links that enable users to securely access their backed up files anywhere, from any device. Workplace updates include numerous integration enhancements for Microsoft Office, including its Outlook plugin and new Smart Badge functionality, which improve visibility of file sync status and version history.
  • Updates to Datto’s product integrations include a new REST API for Datto’s Continuity line, which furthers Datto’s open-ecosystem by providing a standard mechanism for partners to integrate. Datto also announced enhanced web content filtering powered by TitanHQ for Datto Networking Edge Routers, including the DNA and D200.

To learn more about the innovations, check out the full news release

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