MSP Blog

Keeping Clients Protected in a Work from Home World with Datto SIRIS

MSP Best Practices

May 28, 2020

Keeping Clients Protected in a Work from Home World with Datto SIRIS

Annie Stroud

Many managed service providers (MSPs) around the world have settled into a “new normal” of providing services to completely remote clients.

MSP Best Practices

May 28, 2020

Upcoming Webinars for the MSP Community

Courtney Heinbach

In the coming weeks, we are hosting webinars on a variety of topics to help our partners and their clients.

Popular Airline Hacked; COVID-19 Attacks Near 200,000 Per Week

Cybersecurity

May 21, 2020

Popular Airline Hacked; COVID-19 Attacks Near 200,000 Per Week

Courtney Heinbach

As if the global health crisis hasn’t impacted the business community enough in the last 10-plus weeks, bad actors continue to exploit businesses at any possible opportunity. Here’s a roundup of some top cyber security news from the past week.

Returning to the Office: Paving the Way for Employees

MSP Best Practices WFH

May 20, 2020

Returning to the Office: Paving the Way for Employees

Kira Pogge

It’s been months since much of the world implemented stay-at-home orders, forcing many businesses to enable employees to work from home with virtually no time to prepare.

Education Key To Thwart COVID-19 Social Engineering Scams

Cybersecurity MSP Best Practices

May 20, 2020

Education Key To Thwart COVID-19 Social Engineering Scams

Andrew Burton

Recent research from security rating firm BitSight showed that malware attacks have tripled since the global health crisis forced companies to work from home. According to the report, home office networks are 3.5 times more likely than corporate networks to be infected by malware.

New Datto Platform and Certification Program Launching Soon

Partner Program

May 11, 2020

New Datto Platform and Certification Program Launching Soon

Caroline Chapin

We are excited to announce that later this month we’ll launch our new Datto Certification Program and Learning Management System for all Datto Partners!

PSA

May 08, 2020

Does my MSP Need a PSA?

Chris Brunau

An IT Professional Services Automation (PSA) solution is the central hub for any MSP.

Returning to the Office: A Checklist for Businesses

MSP Best Practices

May 07, 2020

Returning to the Office: A Checklist for Businesses

Scott West

As countries, states, and cities begin to ease lockdown restrictions, businesses around the world will start to slowly reopen their doors.

Your Tech Checklist For Setting Up a Remote Team

MSP Best Practices

May 01, 2020

Your Tech Checklist For Setting Up a Remote Team

Todd Nemeth

Whether you’re an MSP with a remote workforce, or if you’re helping a number of clients work from home, you have to take certain measures to ensure a successful transition to remote work.

BCDR

May 01, 2020

What Is An MSP?

Chris Brunau

When discussing whether or not a company should outsource their IT department to an MSP, the first step is to understand exactly what that entails.

6 Phases to COVID-19 Planning and Response for Your Team and Your Clients

MSP Best Practices

Apr 29, 2020

6 Phases to COVID-19 Planning and Response for Your Team and Your Clients

Caroline Chapin

Over the past few months, managed service providers (MSPs) and small and medium businesses (SMBs) have had to adjust rapidly to the global health crisis.

Protecting Remote Workers Using Office 365 and G Suite

MSP Best Practices Saas Protection

Apr 23, 2020

Protecting Remote Workers Using Office 365 and G Suite

Annie Stroud

The speed and magnitude with which managed service providers (MSPs) have had to transition clients to a work from home scenario means navigating many new challenges.