Making the Switch Has Never Been Easier

Join thousands of MSPs and IT Teams who have seamlessly transitioned to Autotask. Our automated data migration slashes ticket resolution time in half. Count on our dedicated PSA migration team for support at every step — before, during and after implementation.

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In-house Implementation Team with Decades of Experience Makes Autotask the Right Choice

IT Teams successfully onboarded to Autotask


IT Professionals use Autotask every day

53+ Million

Records migrated to Autotask

We’re With you Every Step of the Way

Rely on Datto’s implementation team, boasting decades of expertise in guiding IT teams like yours through seamless migrations. Your business processes and data will find a new home in Autotask with confidence and precision

Dedicated Project Resources

Ensure clarity in your project with a dedicated project manager for accountability and an implementation manager for streamlined communication. Know exactly who to contact at every stage.

Guided Implementation

Working together, your implementation manager reviews your processes and workflows to set up and configure Autotask to work for you.

Data Mapping and Migration

Data from your existing system is mapped to your Autotask implementation. Data that cannot be migrated is configured with the guidance of your implementation manager.

Testing and Training

A systematic check is done to ensure the migrated data works with your new implementation. Your implementation manager will provide resources to empower you to train the rest of the team.

Minimize Downtime

Continue your work uninterrupted as data migration progresses. After the transition, a thorough delta migration is conducted to ensure the complete and accurate transfer of all information into Autotask.

Be Smarter, Faster, Stronger by Switching to Autotask

Read what IT teams just like yours are saying about their experience after switching to Autotask.
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Discover the Benefits of Centralized and Streamlined Operations

Autotask enhances efficiency and service by optimizing workflows, enabling quicker ticket resolution and facilitating data-driven decisions. This, in turn, boosts productivity and profitability.

Powerful Automation

Automate workflows by setting up event triggers. This time-saving feature ensures efficiency on every PSA ticket, allowing you to focus more on critical tasks while reducing manual efforts.

Never Miss an Alert

Centralize your triage and dispatch process with intuitive dashboards and widgets, empowering your staff to take immediate action for faster issue resolution.

Frequently Asked Questions

Yes! Key data from ConnectWise can be migrated automatically to Autotask. Due to the structural differences between the systems, some objects will need to be rebuilt in Autotask to take full advantage of Autotask’s powerful features. Your implementation manager will guide you through this process.

This depends greatly on the complexity of your business, the amount of data to migrate and the time you can dedicate to the project. While you could dedicate one entire work week to onboarding, many find that breaking up the tasks up over four to eight weeks is more manageable.

Key data such as tickets, time entries, companies and contacts are automatically migrated from supported systems. In fact, we migrate over 500,000 records to Autotask every week.


“The Autotask migration and training went really well, and we were happy with our experience.”

Micah Thor
Bryan F. Owner, Sterling Computer Services

“The migration process was great. Our rep who assisted us was prompt, friendly and understanding and made the process easy. We had no issue migrating over within the first month.”

Donnie Gerault
Chris C. CEO, Titan Tek Inc.

“It was very easy. Migration of all client information and history was taken care of for me.”

Thomas Clancy
Andy S. President, Relia-Tech, Inc.

“It was a lot easier than I expected. Our Datto onboarding rep was awesome and walked us through every step. The day we went live I was anticipating all of our staff to form a line out my door needing help. But nope, no line. Everyone was able to pick up the software and run with it.”

Thomas Clancy
Amber M. Director of Managed Services, Pioneer 360

Centralize Your Billing, CRM, and Service Desk in Autotask PSA

Looking to unify people, process, and data? Autotask PSA is perfect for that
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