Network SecurityAutotask Professional Services Automation (PSA)



BlackStratus is the trusted security and compliance platform that protects millions of devices and is trusted by thousands of customers around the globe. Their enterprise class security and compliance platform is deployed on premise or delivered as Security-as-a-Service as CYBERShark via the cloud at a fraction of the cost. MSPs can white label the service and build a sustainable security business without investing in expensive infrastructure, hardware appliances and security analysts. Through patented software based multi-tenant security information and event management (SIEM) technology, BlackStratus delivers unparalleled security visibility, prevents costly downtime, and achieves and maintains compliant operations at a lower cost to operate.

Integration Features

The CYBERShark security and compliance platform identifies and alerts MSPs to potential security breaches in their customers’ infrastructure. It provides comprehensive remediation steps to resolve these issues, delivered via Autotask’s Service Desk feature.

  • Security tickets fed directly to Autotask
  • Supporting Evidence of tickets attached as ticket notes
  • Description and Remediation strategy provided inline
  • Helpdesk and NOC
  • Remote Monitoring and Management (RMM)

Sales and Support: 866-963-9435

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