November 09, 2023

Datto Launches “Global State of the MSP Report: Trends and Forecasts for 2024”

By Elise Rodriguez

In the ever-competitive world of MSPs, staying ahead means having the right insights. Datto’s State of the MSP Report is your guide, offering the latest industry data and a glimpse into 2024.

Datto’s annual State of the MSP Report is a key benchmark for MSPs, packed with information on how their colleagues run their businesses, what solutions they use to serve clients and their near-future predictions. In 2023, Datto surveyed 1,575 of these technology heroes globally to learn more about their stories, understand their challenges and reveal their predictions for the year ahead.

Our survey went deep into the state of the modern MSP, going beyond tech to discover more about their business best practices and even emotional drivers. Some of the report’s key findings answer these questions:

  • How are vendor relationships shifting?
  • How can MSPs expect their revenues to change over the next year?
  • What’s keeping MSPs up at night?
  • How can MSPs successfully combat increasing competition in the industry?
  • What services should MSPs consider adding to their portfolios in the next year?
  • What are the top cybersecurity concerns?
  • What’s happening with the hybrid workplace?

Datto’s mission is to support MSPs with leading solutions, services and information to keep their competitive edge. For the full picture of the above topics and much more, download the report.

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