Bocada
Bocada Cloud
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Bocada LLC, a global IT Automation leader, delivers data protection compliance and cyber resilience solutions that give enterprises and managed service providers complete visibility into their data protection performance. Bocada provides insight into complex backup environments, enabling IT organizations to improve cyber resilience, save time, automate ongoing reporting activities, and reduce costs. With the largest installed customer base in the Fortune 500, Bocada is the world’s leading provider of backup reporting automation. For more information, visit www.bocada.com.
Bocada Cloud’s Autotask integration streamlines incident management for backup failures. By seamlessly connecting Bocada Cloud’s comprehensive backup monitoring capabilities with Autotask Professional Services Automation, this integration automatically opens incident tickets whenever backup failures are detected that meet user-specified triggers. IT teams benefit from real-time visibility and quicker response times, ensuring data protection issues are addressed promptly. With automated ticket creation, users reduce manual processes, improve operational efficiency, and enhance service delivery.
. Automatically generate and update a ticket/incident when a backup job or data collection fails.
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