MSP Blog

Cybersecurity MSP Best Practices

Oct 26, 2020

How MSPs Can Address Security Gaps

Courtney Heinbach

With the managed IT services market expected to be worth roughly $258 billion by 2022 and more small and medium businesses (SMBs) turning to managed service providers (MSPs) to oversee and manage all of their IT needs, there will be an increased emphasis on hiring MSPs that offer cybersecurity services.

Cybersecurity

Oct 22, 2020

MSPs Share Cautionary Cybersecurity Tales

Kira Pogge

Two of your peers were generous enough to share their cybersecurity stories first-hand. Use these examples and the lessons learned to educate your clients and better your business practices around cybersecurity.

Streamline Billing with Autotask PSA and ConnectBooster

Datto Products MSP Best Practices PSA

Oct 22, 2020

Streamline Billing with Autotask PSA and ConnectBooster

Ryan Goodman

The ease with which a managed service provider (MSP) handles billing can make or break its ability to grow. An inefficient billing system can lead to late payments that bloat aging accounts receivable (A/R), time-consuming accounting tasks that don’t scale effectively, and ultimately, a poor customer experience.

Datto News

Oct 21, 2020

NYSE: MSP - A Tribute to MSPs

Matt Richards

Datto became a publicly-traded company today. But this day isn't really about Datto - it's about the amazing ecosystem of MSPs that have made this possible.

Google Workspace: What It Means for MSPs

MSP Best Practices SaaS Protection

Oct 21, 2020

Google Workspace: What It Means for MSPs

Courtney Heinbach

Google Workspace, formerly G Suite, is undergoing some changes that will impact the small and medium organizations that use it to run their businesses. Here’s what you need to know about how your clients’ data may be impacted.

Ransomware

Oct 20, 2020

4 Ways to Prevent Ransomware

Courtney Heinbach

Ransomware is a persistent problem for the managed service providers (MSPs) of the world, along with their small and medium business (SMB) clients. While there is no surefire way to avoid a ransomware attack as hackers become more sophisticated, there are ways to protect your business and lessen your chances of falling victim to an attack.

5 Ransomware Statistics Every MSP Should Know

BCDR Cybersecurity Ransomware

Oct 16, 2020

5 Ransomware Statistics Every MSP Should Know

Courtney Heinbach

As ransomware continues to expand and evolve across the world, it’s imperative to understand the growing threat. This past year has brought forward many challenges for businesses, and cyber risk is a constant concern for managed service providers (MSPs) and their small and medium business (SMB) clients. Here are some recent ransomware findings that shed light on the risks MSPs and their clients face.

The Benefits of an Integrated PSA and VoIP Platform

Guest Blogs PSA

Oct 15, 2020

The Benefits of an Integrated PSA and VoIP Platform

John Newton

As business is being conducted online or over the phone more than ever before, Managed Service Providers (MSPs) find that automation is crucial in today’s environment. When a customer has a need or problem, they want to talk to someone! Incorporating tools that enable you to provide faster problem resolution and a better experience for your customers gives you a distinct competitive advantage.

When and How to Use SIRIS Bare Metal Restore

BCDR

Oct 14, 2020

When and How to Use SIRIS Bare Metal Restore

Andrew Burton

Bare Metal Restore is the process of restoring the contents of a failed computer to new hardware. It is a multi-step process and can be time-consuming. So, when and how do you use it?

MSPs are a Growing Target for Cyber Attackers

BCDR PSA Ransomware RMM

Oct 08, 2020

MSPs are a Growing Target for Cyber Attackers

Courtney Heinbach

MSPs have been increasingly hit by ransomware attacks due to the client environments they manage. See how Datto is helping MSPs protect themselves.

Another Microsoft 365 Outage Hits US Businesses

SaaS Protection

Oct 07, 2020

Another Microsoft 365 Outage Hits US Businesses

Andrew Burton

The third outage in less than two weeks has cut access to Microsoft 365 cloud apps such as Microsoft Teams and Outlook, impacting businesses in several regions of the U.S.

U.S. Government Issues Advisory on Ransom Payment Risks

Cybersecurity

Oct 07, 2020

U.S. Government Issues Advisory on Ransom Payment Risks

Courtney Heinbach

The United States Department of Treasury Office of Foreign Assets Control (OFAC) issued an advisory yesterday regarding the risks of paying ransom payments in the event of a cyberattack.