MSP Blog

MSP Best Practices

Nov 20, 2019

5 Tips for Moving from Break-Fix to MSP

Chris Brunau

Moving from break-fix to managed services can seem overwhelming at first. However, once you dig in, you’ll find the work is well worth it.

Ransomware

Nov 19, 2019

Ransomware News: New Malware Strain Appears, Louisiana Avoids Widespread Infection

Chris Brunau

A new strain of ransomware known as NextCry is targeting some file sync and share users. According to Bleeping Computer, the ransomware strain is currently undetected by antivirus software and is targeting NextCloud users.

Ransomware

Nov 19, 2019

The MSP Checklist for Ransomware Prevention

Chris Brunau

As the frequency of ransomware attacks increase, it's crucial for MSPs to stay one step ahead with their security best practices.

Generate Revenue with Autotask PSA Co-Managed Help Desk

PSA

Nov 18, 2019

Generate Revenue with Autotask PSA Co-Managed Help Desk

Andrew Burton

Co-managed IT refers to the collaboration between a managed service provider (MSP) and a client’s internal IT department. It is common among MSPs that serve larger businesses with in-house IT teams. It is less common, but not unheard of, for MSPs serving small businesses.

Networking

Nov 15, 2019

WiFi as a Competitive Advantage

Chris Brunau

Fast and free guest WiFi represents a competitive advantage on a very basic level.

Ransomware

Nov 14, 2019

7 Ransomware Statistics MSPs Should Know

Chris Brunau

As ransomware continues to expand and evolve across the world, it’s imperative to understand the growing threat.

3 Benefits of Moving Your Clients to Office 365

SaaS Protection

Nov 13, 2019

3 Benefits of Moving Your Clients to Office 365

Chris Brunau

As an MSP, you understand the benefits of moving your clients to Office 365. Get users on board by reminding them that Microsoft’s Office 365 suite offers a great core selection of features with the convenience of SaaS applications.

MSP Best Practices

Nov 12, 2019

5 Tips from Top-Performing MSPs

Chris Brunau

While some MSPs struggle to drive recurring revenue from existing clients, others are routinely renewing a majority of their clients.

BCDR

Nov 11, 2019

Data Backup and Recovery Methods

Chris Brunau

We’ve covered what you need to protect and why you need to protect it. The next step is to understand how to protect all business data no matter where it lives.

How MSPs Can Determine the Cost of Downtime

BCDR

Nov 08, 2019

How MSPs Can Determine the Cost of Downtime

Chris Brunau

The cost of a few hours of downtime, never mind days or weeks, can be devastating for a business.

Ransomware

Nov 07, 2019

What is Comprehensive Ransomware Protection?

Christian Kane

Ransomware protection begins with end-user education, perimeter protection, and antivirus software. However, if a victim falls prey to a social engineering attack, they’re essentially opening the door for ransomware to enter a network.

Datto Products PSA

Nov 06, 2019

The Ultimate IT PSA Buyer's Guide

Chris Brunau

Small to medium sized businesses (SMBs) are looking to use technology to enhance their business but need guidance on how to identify the right fit, implement it, and manage it.