MSP Blog

Partner Program

Jan 20, 2021

Evolving Datto’s Global Partner Program

Anna Bernath

We know it’s important to work with vendors you not only trust, but who celebrate and enable your businesses growth. That’s why, this year, we’re evolving Datto’s Global Partner Program to provide you with more of the tools and resources you need to succeed.

Healthcare, Education, Public Sector Hit Hard by Ransomware in 2020

Cybersecurity Ransomware

Jan 19, 2021

Healthcare, Education, Public Sector Hit Hard by Ransomware in 2020

Courtney Heinbach

Despite a global health crisis and disruption to many businesses around the world, ransomware attackers didn’t slow down their efforts in 2020.

How MSPs are Protecting Their Businesses from Ransomware

Cybersecurity Ransomware

Jan 19, 2021

How MSPs are Protecting Their Businesses from Ransomware

Courtney Heinbach

According to survey findings in our annual State of the Channel Ransomware Report, managed service providers acknowledge that it’s not just their small and medium business clients being targeted by ransomware. MSPs are also concerned, and rightfully so.

Datto to Serve on The Institute for Security and Technology’s Multi-Sector Ransomware Task Force

Cybersecurity Datto News

Jan 14, 2021

Datto to Serve on The Institute for Security and Technology’s Multi-Sector Ransomware Task Force

Ryan Weeks

With excitement, determination, and humility, Datto has accepted an invitation to join the Ransomware Task Force as a founding member.

Using Custom Monitoring in Datto RMM to Enhance Workstation Management

Guest Blogs RMM

Jan 14, 2021

Using Custom Monitoring in Datto RMM to Enhance Workstation Management

Jeff Dryall

There are many facets to leveraging a remote monitoring and management (RMM) tool effectively. From monitoring, reporting, and real-time, customized alerts to automated patching and near-full remote control of any IT environment, RMM tools are invaluable for managed service providers (MSPs).

Choosing the Right RMM for Your Business

RMM

Jan 13, 2021

Choosing the Right RMM for Your Business

Kira Pogge

Not all RMM solutions are created equal. So how do you choose the right RMM solution to serve you and your clients best? We've compiled 5 factors every MSP should consider when choosing an RMM platform.

MSP Best Practices

Jan 12, 2021

SMBs Need MSPs In 2021 More Than Ever

Courtney Heinbach

Managed service providers (MSPs) have a massive opportunity in front of them in the coming year with IT spending on the rise.

Second Draw PPP Loans Cover Cloud Computing and Business Software

MSP Best Practices

Jan 08, 2021

Second Draw PPP Loans Cover Cloud Computing and Business Software

Courtney Heinbach

The United States government has approved $284 million in loan assistance for small businesses to ease financial strain due to the global pandemic, and there's good news for IT providers.

Tracking MSP Sales Pipeline with a PSA Solution

PSA

Jan 08, 2021

Tracking MSP Sales Pipeline with a PSA Solution

Annie Stroud

Professional services automation (PSA) solutions are critical business tools that combine data across all the different aspects and functions of running a business—from sales and project management to time tracking, billing, and service desk— into a single-pane-of-glass view to help managed service providers (MSPs) drive efficiency, accountability, and profitability.

The Aftermath of a Ransomware Attack: Downtime Hurts, BCDR Helps

BCDR Cybersecurity Ransomware

Jan 06, 2021

The Aftermath of a Ransomware Attack: Downtime Hurts, BCDR Helps

Courtney Heinbach

MSPs report downtime costs are 94% higher than in 2019 and an astonishing 486% higher than in 2018. The complexity and sophistication of attacks are taking a much bigger toll as recovery is time-consuming, especially using traditional backup tools.

Dispelling SaaS Backup Myths and Misconceptions

SaaS Protection

Jan 04, 2021

Dispelling SaaS Backup Myths and Misconceptions

David Weiss

Our new SaaS Protection Buyer’s Guide provides MSPs with a valuable roadmap for correcting a common client oversight: ensuring effective backup for their SaaS solutions.

Cybersecurity Ransomware

Dec 30, 2020

How MSPs Can Manage Cyber Risk in 2021

Dan Garcia

As 2020 comes to a close, we look back on another year of increased attacks on managed service providers (MSPs), their small and medium business (SMB) clients, and the ecosystem of tools used within the community.