MSP Blog

Ransomware

Feb 21, 2020

DHS Issues Ransomware Alert After Attack on Gas Pipeline

Chris Brunau

According to the alert from the DHS’ Cybersecurity and Infrastructure Security Agency (CISA), the ransomware entered the facility’s system via a phishing email.

How MSPs Can Develop a Sales and Marketing Process

MSP Best Practices

Feb 20, 2020

How MSPs Can Develop a Sales and Marketing Process

Chris Brunau

Many IT service providers struggle with sales and marketing. In some cases, that’s because they come from a technical background rather than a business one.

Ransomware

Feb 19, 2020

7 Ransomware Statistics MSPs Should Know

Chris Brunau

As ransomware continues to expand and evolve across the world, it’s imperative to understand the growing threat.

Ransomware

Feb 18, 2020

Ransomware Attack Targeting Google AdSense

Chris Brunau

The cybercriminals behind these attacks threaten to flood ads with bot traffic, which would trigger Google’s anti-fraud systems to suspend the account.

SaaS Protection

Feb 18, 2020

Datto SaaS Protection Update Streamlines Microsoft Teams Recovery Process

Andrew Burton

We are excited to announce that Datto SaaS Protection now backs up files, conversations, and calendar meetings in Microsoft Teams public channels.

BCDR

Feb 14, 2020

What is Disaster Recovery Testing?

Chris Brunau

The purpose of IT disaster recovery testing is to discover flaws in your disaster recovery (DR) plan, so you can resolve them before they impact your ability to restore operations.

Networking

Feb 13, 2020

Making Money with Managed Networking

Chris Brunau

Managed networking is a relatively new concept in the IT managed services space. As such, there is some confusion about it among IT service providers.

What MSPs Should Track in a PSA Solution

PSA

Feb 12, 2020

What MSPs Should Track in a PSA Solution

Chris Brunau

Based on Autotask PSA data and expertise, we have determined that these 10 KPIs will help MSPs make a positive impact on continuous business growth and profitability.

Recent Microsoft and Google Outages Reinforce Need for SaaS Backup

SaaS Protection

Feb 11, 2020

Recent Microsoft and Google Outages Reinforce Need for SaaS Backup

Chris Brunau

Recent outages of popular SaaS applications such as Google G Suite and Microsoft Office 365 have served as reminders of the importance of backing up SaaS application data with a third party solution.

How MSPs Can Handle Their Own Security Gaps

Cybersecurity MSP Best Practices

Feb 10, 2020

How MSPs Can Handle Their Own Security Gaps

Chris Brunau

As the prevalence of cyberattacks on SMBs increases, MSPs can remain viable in an environment that will put more and more emphasis on cybersecurity needs.

How MSPs Can Sell the Value of Solutions

MSP Best Practices Podcast

Feb 07, 2020

How MSPs Can Sell the Value of Solutions

Chris Brunau

Understanding your company story, the value you bring to clients, and training your sales team on those messages are all crucial components of a successful sales strategy

MSP Best Practices

Feb 06, 2020

How MSPs Can Warm up Cold Calls

Chris Brunau

There's no sugarcoating cold calls. Most people dread them, but they’re a necessity.