MSP Blog

MSP Best Practices

Sep 18, 2020

How Big Are MSPs?

Andrew Burton

Generally speaking, when people in IT think “MSP”, they think of a relatively small business. However, according to our annual State of the MSP Report, many managed service providers (MSPs) are actually larger than you might expect.

BCDR MSP Best Practices

Sep 14, 2020

Register Now For MSP Technology Day

Andrew Burton

Time is running out to register for MSP Technology Day: Business Continuity on Wednesday, September 16, 2020.

BCDR MSP Best Practices

Sep 11, 2020

MSP Q&A: How BCDR Sells in a Pandemic

Courtney Heinbach

As the volume of cyberattacks to rise during the global pandemic, a reliable business continuity and disaster recovery (BCDR) solution continues to be a crucial offering for managed service providers (MSPs) to provide their small and medium business (SMBs) clients to ensure data is protected and business downtime is avoided.

The Shared Responsibility Model and the Importance of Cloud Backup

MSP Best Practices SaaS Protection

Sep 10, 2020

The Shared Responsibility Model and the Importance of Cloud Backup

Courtney Heinbach

Education is a key component of a managed service provider’s (MSP) role. Their client base, typically small and medium businesses (SMBs), often aren’t aware of IT trends, risks, policies, etc. As more businesses migrate their data and business operations to the cloud, one piece of education many MSPs are finding they need to iterate to their clients is the need for third-party backup.

Readiness and Support During a Hurricane

MSP Best Practices

Sep 09, 2020

Readiness and Support During a Hurricane

Kira Pogge

We're currently in hurricane season in the United States. As weather channels buzz with updates on tropical storms and hurricanes on both coasts, managed service providers (MSPs) in potentially impacted areas implement their disaster readiness and recovery plans. We asked MSPs with a wealth of experience in hurricane preparedness to share insights into their processes and tactics for getting through hurricane season successfully.

Ransomware Attacks Halt Operations at Major Bank; U.S. School District

BCDR Cybersecurity

Sep 08, 2020

Ransomware Attacks Halt Operations at Major Bank; U.S. School District

Courtney Heinbach

A major Chilean bank and U.S. school district were hit with ransomware over the weekend. Read more to find out how this impacted their ability to maintain operations in the wake of the attack.

SaaS Protection

Sep 04, 2020

Datto MSP Technology Day: Selling SaaS Protection

Andrew Burton

The misconception that cloud-based applications don’t need backup still persists. So how do you sell it?

Comprehensive Ransomware Protection for MSPs

BCDR Ransomware

Sep 02, 2020

Comprehensive Ransomware Protection for MSPs

Christian Kane

Ransomware protection begins with end-user education, perimeter protection, and antivirus software. However, if a victim falls prey to a social engineering attack, they’re essentially opening the door for ransomware to enter a network.

The Top Five Ways to Make Your MSP Business Hard to Hack

Cybersecurity MSP Best Practices

Sep 01, 2020

The Top Five Ways to Make Your MSP Business Hard to Hack

Annie Stroud

From phishing adware to man-in-the-middle attacks, cyber crime is showing no signs of slowing down. As a Managed Service Provider (MSP) protecting your clients’ vital business data, cyber security is more important than ever.

CyberDrain Releases New Datto RMM Components for Office 365

RMM

Aug 31, 2020

CyberDrain Releases New Datto RMM Components for Office 365

Adrian Luh

We are happy to announce that 16 new components, developed by CyberDrain and designed to help keep partners’ Microsoft Office 365 deployments in check, are available now in the ComStore at no extra charge for Datto RMM partners.

9 Cybersecurity Tips for MSPs to Bring to their Clients

Cybersecurity Ransomware

Aug 28, 2020

9 Cybersecurity Tips for MSPs to Bring to their Clients

Chris Henderson

With ransomware attacks up 800% during the pandemic, cybersecurity measures have never been more important and more needed. The move to remote working environments as well as the vulnerability of global economies in crisis has created an open-season for cybercriminals. Here are nine tips you can share with clients to help them boost resilience to cyber attacks.

MSPs are Worth It: How to Show Clients Your Value

MSP Best Practices

Aug 26, 2020

MSPs are Worth It: How to Show Clients Your Value

Courtney Heinbach

Datto’s marketing team interviewed Sitima Fowler, Founder and VP of Marketing at Iconic IT - a Rochester, NY based managed service provider (MSP) - and discussed tactics MSPs can use to boost revenue and sales by leveraging the value of their expertise. Here's a recap of her top tips.