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G Suite Backup Office 365 Backup SaaS Protection

Mar 18, 2019

Migrating from G Suite to Office 365

Chris Brunau

Any IT admin leaving Google’s G Suite for Microsoft’s Office 365 knows that there are some significant differences between these two software-as-a-service (SaaS) platforms.

PSA

Mar 15, 2019

How to Unify People, Processes, and Data with an IT PSA

Chris Brunau

​A professional services automation (PSA) solution is the central hub for any MSP because it must integrate with all of the critical applications that an MSP needs to run their business, providing full visibility into customers, internal operations and profitability.

Ransomware

Mar 14, 2019

A Look at Datto's Canadian Ransomware Report

Chris Brunau

Datto surveyed more than 250 managed service providers (MSPs) across Canada about ransomware and published the key takeaways in this report.

MSP Sales & Marketing

Mar 13, 2019

How MSPs Can Warm up Cold Calls

Chris Brunau

There's no sugarcoating cold calls. Most people dread them, but they’re a necessity.

MSP Sales & Marketing

Mar 12, 2019

How MSPs Can Develop a Sales and Marketing Process

Chris Brunau

Many IT service providers struggle with sales and marketing. In some cases, that’s because they come from a technical background rather than a business one.

Office 365 Backup Ransomware SaaS Protection

Mar 11, 2019

Office 365 Data and Ransomware

Chris Brunau

For small to midsized businesses, Microsoft Windows systems remain dominant. Windows continues to be the operating system most widely used on desktops and laptops.

Networking

Mar 08, 2019

Getting Started with Datto Networking Access Points

Chris Brunau

In this article from the Datto Knowledge Base, we are providing an overview of the features and options available for Datto Access Points.

MSP Sales & Marketing

Mar 08, 2019

How to Segment Your Email Marketing

Chris Brunau

Email marketing can serve a variety of functions, so it’s important that you handle each one differently and don’t rely on a single approach for all.

PSA RMM

Mar 07, 2019

MSP Experiences Increased Efficiency with Unified PSA-RMM

Chris Brunau

​Eric Westrom recognized almost immediately after beginning his new role as CTO of Managed Service Provider (MSP) Synoptek, Inc. that there were inefficiencies with the platforms the company used to manage data and execute daily tasks.

Business Continuity

Mar 06, 2019

How Unified Continuity Can Take Businesses to the Next Level

Chris Brunau

When a system goes down, getting that system back up and running quickly is the goal of every MSP.

PSA

Mar 05, 2019

Does My MSP Need a PSA?

Chris Brunau

An IT Professional Services Automation (PSA) solution is the central hub for any MSP.

Business Continuity

Mar 04, 2019

Why Datto & KPInterface Were a Match Made in Heaven

Samantha Ciaccia

KPInterface decided to join the Datto partner community for many reasons, but above all, it was the relationship that sealed the deal. With Datto, it's more than just a business transaction, it's a partnership that's built to last a lifetime