MSP Blog

MSP Best Practices

May 27, 2020

Upcoming Webinars for the MSP Community

Courtney Heinbach

In the coming weeks, we are hosting webinars on a variety of topics to help our partners and their clients.

Popular Airline Hacked, COVID-19 Attacks Near 200,000 Per Week

Cybersecurity

May 21, 2020

Popular Airline Hacked, COVID-19 Attacks Near 200,000 Per Week

Courtney Heinbach

As if the global health crisis hasn’t impacted the business community enough in the last 10-plus weeks, bad actors continue to exploit businesses at any possible opportunity. Here’s a roundup of some top cybersecurity news from the past week.

Returning to the Office: Paving the Way for Employees

MSP Best Practices WFH

May 20, 2020

Returning to the Office: Paving the Way for Employees

Kira Pogge

It’s been months since much of the world implemented stay-at-home orders, forcing many businesses to enable employees to work from home with virtually no time to prepare.

Education Key To Thwart COVID-19 Social Engineering Scams

Cybersecurity MSP Best Practices

May 19, 2020

Education Key To Thwart COVID-19 Social Engineering Scams

Andrew Burton

Recent research from security rating firm BitSight showed that malware attacks have tripled since the global health crisis forced companies to work from home. According to the report, home office networks are 3.5 times more likely than corporate networks to be infected by malware.

New Datto Platform and Certification Program Launching Soon

Partner Program

May 11, 2020

New Datto Platform and Certification Program Launching Soon

Caroline Chapin

Datto is launching a new Datto Academy Platform and Certification Program later this month. Based on partner feedback, we have made significant investments to enhance the Datto Academy.

Does My MSP Need a Professional Services Automation Tool?

PSA

May 08, 2020

Does My MSP Need a Professional Services Automation Tool?

Chris Brunau

An IT Professional Services Automation (PSA) solution is the central hub for any MSP.

Returning to the Office: A Checklist for Businesses

MSP Best Practices

May 07, 2020

Returning to the Office: A Checklist for Businesses

Scott West

As countries, states, and cities begin to ease lockdown restrictions, businesses around the world will start to slowly reopen their doors.

How MSPs Can Handle Their Own Security Gaps

Cybersecurity MSP Best Practices

May 07, 2020

How MSPs Can Handle Their Own Security Gaps

Chris Brunau

As cyberattacks on SMBs increases, MSPs can remain viable in an environment that will put more and more emphasis on cybersecurity needs.

MSP Best Practices

May 06, 2020

File Backup Solutions for MSPs

Chris Brunau

MSPs perform strategic multifaceted roles. These roles range from ensuring that customers are protected from every different form of attacks they are susceptible to, and ensuring that businesses never lose data when their resources are compromised.

CISA and NCSC Release Joint Cybersecurity Alert

Cybersecurity MSP Best Practices WFH

May 05, 2020

CISA and NCSC Release Joint Cybersecurity Alert

Chris Brunau

The CISA and NCSC joint alert indicates advanced persistent threat (APT) groups are exploiting the global health crisis.

Provider Magazine: Why Protecting Your Business is More Important Than Ever

Datto Products MSP Best Practices Partner Program Ransomware

May 01, 2020

Provider Magazine: Why Protecting Your Business is More Important Than Ever

Chris Brunau

Although the global health crisis has shifted our personal and working lives to remote, MSPs are still leading the charge to ensure their clients are safe from the constantly evolving threat of ransomware.

MSP Best Practices

May 01, 2020

Your Tech Checklist for Remote Teams

Todd Nemeth

Whether you’re an MSP with a remote workforce, or if you’re helping a number of clients work from home, you have to take certain measures to ensure a successful transition to remote work.