Downtime: The Datto Blog

The Value of Customer Happiness in Growing Sales

In the world of key performance indicators (KPIs), one of the most crucial is the amount of revenue you bring home at the end of the year.

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New Variant of Locky Ransomware on the Rise

A prolific strain of ransomware has reappeared. A new form of Locky has begun to spread in a massive email campaign.

How MSPs Can Prevent Ransomware Attacks

Recently, we've seen two major ransomware attacks in WannaCry and NotPetya. As the ransomware threat continues to grow, it's imperative to learn how you can protect against ransomware.

Switching from VAR to MSP

The value-added reseller (VAR) business isn’t what it used to be.

Bundled Services Made MSPeasy

Pricing and packaging managed services is a common pain point for IT service providers. One approach managed service providers (MSPs) take is to package their offerings into “bundles” as opposed to simply allowing customers to choose services à la carte.

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