MSP Blog

Shared Responsibility: Why SMBs Need Third-Party SaaS Backup

Datto Products SaaS Protection

Jul 29, 2020

Shared Responsibility: Why SMBs Need Third-Party SaaS Backup

Andrew Burton

As a managed service provider (MSP), it is critical that you educate your clients about shared responsibility for data protection, and provide the tools necessary to address it.

Critical Technology for a Global Business Shift

Datto Products MSP Best Practices

Jul 28, 2020

Critical Technology for a Global Business Shift

Courtney Heinbach

We asked MSPs which technology trends and solutions they thought would bring them the most opportunities during the shift to remote working. The majority of them called out remote access solutions, cybersecurity, cloud migrations, and business continuity.

Easing the Pain of Sales and Marketing for MSPs

MSP Best Practices

Jul 24, 2020

Easing the Pain of Sales and Marketing for MSPs

Courtney Heinbach

MSPs recently reported that sales and marketing are among the top issues keeping them up at night. This isn’t shocking as most MSPs’ expertise is in IT services and they may not have sales or marketing backgrounds.

Q&A with Datto’s New Chief Product Officer, Radhesh Menon

Datto News Datto Products

Jul 23, 2020

Q&A with Datto’s New Chief Product Officer, Radhesh Menon

Courtney Heinbach

In June, Datto welcomed Radhesh Menon as our new Chief Product Officer. We recently sat down with him (virtually, of course) to see how he’s adjusting to his new role, what his top priorities are, and what technology means to him.

Datto Products SaaS Protection

Jul 22, 2020

Datto SaaS Protection Explained (Video)

Andrew Burton

Data created using cloud applications is just as vulnerable to accidental or malicious deletion, ransomware, and corruption as data in on-premises installations. That's why SaaS providers recommend third-party backup.

Client Cybersecurity Keeping MSPs Up at Night

Cybersecurity MSP Best Practices Ransomware

Jul 20, 2020

Client Cybersecurity Keeping MSPs Up at Night

Courtney Heinbach

People around the world are feeling the impacts of the current state of the world on a personal level, and for many, that impact reaches their professional lives as well. Thankfully, our research shows that managed service providers (MSPs) have fared better than many businesses during the COVID-19 pandemic and resulting economic crisis.

MSP Q&A: Approaching the Other Side of the Pandemic

MSP Best Practices WFH

Jul 17, 2020

MSP Q&A: Approaching the Other Side of the Pandemic

Courtney Heinbach

We reached out to Datto partners from around the globe to get a better sense of how MSPs are feeling about the current business climate as some aspects of life crawl toward normalcy.

Ease Microsoft Patch Management With RMM

MSP Best Practices RMM

Jul 15, 2020

Ease Microsoft Patch Management With RMM

Andrew Burton

Microsoft patch management presents a clear opportunity for MSPs and MSSPs. However, to deliver Microsoft patch management as a service, it is crucial to develop an effective strategy and use tools that can automate patch management tasks.

MSP Best Practices

Jul 14, 2020

Upcoming Virtual Events for MSPs

Courtney Heinbach

In the coming weeks, there are a wealth of virtual events and webinars to enable managed service providers in this unique business climate. Here's a rundown of some of the upcoming webinars and how you can join.

Datto Products SaaS Protection

Jul 13, 2020

Webinar: SaaS Protection 2.5 Launch

Andrew Burton

SaaS backup presents an opportunity for MSPs—especially those that provide Microsoft 365 or Google GSuite services to their clients. Please join us on Wednesday, July 15th for our SaaS Protection 2.5 launch event.

Research Shows MSPs Need to Bolster Internal Security Practices

Cybersecurity MSP Best Practices

Jul 10, 2020

Research Shows MSPs Need to Bolster Internal Security Practices

Dan Garcia

While it’s incredibly important to spend time keeping clients’ security measures intact, it’s also critical for MSPs themselves to make sure their own house is in order. What about the security of their own environments?

MSPs Positive On Growth, Despite Pandemic

MSP Best Practices

Jul 09, 2020

MSPs Positive On Growth, Despite Pandemic

Andrew Burton

According to our Global State of the MSP Report, the managed services industry has been growing rapidly in recent years, as small and medium businesses (SMBs) increasingly entrust their IT needs to managed service providers (MSPs).