The Datto MSP Blog | Best Practices and for Managed Service Providers

Phishing Email Alert: Piggybacking Microsoft 365 Phishing for Credit Card Theft

Cybersecurity Ransomware

Jul 12, 2021

Phishing Email Alert: Piggybacking Microsoft 365 Phishing for Credit Card Theft

Rotem Shemesh

We’ve detected a new phishing email campaign targeting many of our partners and end-users worldwide, trying to steal not just their Microsoft 365 credentials, but also their credit card details.

Azure Backup & Recovery: Five Best Practices for MSPs

MSP Sales & Marketing

Jul 12, 2021

Azure Backup & Recovery: Five Best Practices for MSPs

David Weiss

SMB adoption of Azure is consistently increasing. Here's how to start planning BCDR for your clients' Azure assets.

Datto Update: Kaseya Device Monitor Available in ComStore for Datto RMM Partners

Cybersecurity

Jul 03, 2021

Datto Update: Kaseya Device Monitor Available in ComStore for Datto RMM Partners

Ryan Weeks

The Datto Information Security Team is actively monitoring the Kaseya VSA security incident. As soon as there is more information available on the exploit being used and how to detect it, Datto will assess if scripts can be developed to aid partners.

Tech Beats: How to Start Building Cyber Resilience with Tools You Already Use

Cybersecurity

Jul 02, 2021

Tech Beats: How to Start Building Cyber Resilience with Tools You Already Use

Chandler Fulton

If you’re overwhelmed with the idea of starting to incorporate cyber resilience practices into your MSP and your client networks, here’s some good news: you probably already do.

How MSPs Can Realise a 50% Improvement in Productivity

Datto Products PSA RMM

Jun 24, 2021

How MSPs Can Realise a 50% Improvement in Productivity

Courtney Heinbach

With endpoints to manage, customer tickets to work, sales to be closed, and much more, there is no shortage of to-dos for MSPs and when there’s an opportunity to get more work done in a shorter amount of time, MSPs seize it.

The Aftermath of a Ransomware Attack: Downtime Hurts, BCDR Helps

Business Continuity Cybersecurity Ransomware

Jun 22, 2021

The Aftermath of a Ransomware Attack: Downtime Hurts, BCDR Helps

Courtney Heinbach

MSPs report downtime costs have risen 486% since 2018. The complexity and sophistication of attacks are taking a much bigger toll as recovery is time-consuming, especially using traditional backup tools.

Secure Client Data: Why SMBs Need Added Protection for Microsoft 365

Saas Protection

Jun 17, 2021

Secure Client Data: Why SMBs Need Added Protection for Microsoft 365

Ona Blanchette

If you're hacked or your data is intentionally (or unintentionally) deleted, would you be able to recover it?

The Top Five Industries Targeted with Ransomware

Business Continuity Cybersecurity Ransomware

Jun 16, 2021

The Top Five Industries Targeted with Ransomware

Courtney Heinbach

MSPs are seeing the dreaded ransomware scenario complete with business disruption and downtime all too often. So, what’s opening up these businesses to the threat of ransomware?

Business Continuity

Jun 11, 2021

What is Immutable Cloud Storage?

David Weiss

There are significant differences in cloud design that can have a major impact on reliable backup and recovery of business-critical data.

Security for MSPs: VDPs, Bug Bounties, and Responsible Disclosure

MSP Sales & Marketing

Jun 09, 2021

Security for MSPs: VDPs, Bug Bounties, and Responsible Disclosure

Justin Bacco

In the year 2021, information security is everyone’s problem.

MSP Sales & Marketing Partner Program

Jun 07, 2021

What Is An MSP?

Courtney Heinbach

When discussing whether or not a company should outsource their IT department to an MSP, the first step is to understand exactly what that entails.

Practitioner Certification Now Available for Datto SaaS Protection

MSP Sales & Marketing Partner Program Saas Protection

Jun 04, 2021

Practitioner Certification Now Available for Datto SaaS Protection

Jeff Reinholtz

Our latest certification, The Datto Certified Practitioner - SaaS Protection is the next learning offering focused on ensuring our partners get the most value out of their Datto SaaS Protection product.