MSP Blog

Autotask PSA Updates Enhance User Experience and Document Manager

PSA

May 04, 2021

Autotask PSA Updates Enhance User Experience and Document Manager

Adrian Luh

The latest enhancements to Autotask PSA improve usability and add Document Manager and Knowledgebase features that increase technician accountability.

Join Us at MSP Marketing and Sales Day: Tips and Techniques for MSP Businesses

MSP Sales & Marketing

May 03, 2021

Join Us at MSP Marketing and Sales Day: Tips and Techniques for MSP Businesses

Courtney Heinbach

As a managed service provider (MSP), you’ve got the technical side of your business down pat. But if sales are marketing aren’t your thing, you’re not alone.

Ransomware

Apr 30, 2021

Ransomware Task Force Urges Creation of Ransomware Framework

Courtney Heinbach

The Institute for Security and Technology’s Ransomware Task Force (RTF) has announced a series of key recommendations aimed at helping public and private entities improve cybersecurity and cyber resilience with regard to ransomware.

Improve Microsoft 365 Management and Efficiency with New Datto SaaS Protection Features

MSP Sales & Marketing Saas Protection

Apr 29, 2021

Improve Microsoft 365 Management and Efficiency with New Datto SaaS Protection Features

Erin Stephan

We are pleased to announce two new SaaS Protection features, now available for clients managing Microsoft 365 licenses.

Ransomware in the Cloud: What Businesses Need to Know

Cybersecurity Ransomware Saas Protection

Apr 22, 2021

Ransomware in the Cloud: What Businesses Need to Know

Courtney Heinbach

For any organisation using cloud-based collaboration tools like Microsoft 365 OneDrive for Business or Google Workspace, the impact of a ransomware attack can be swift and destructive.

What is RMM Software and Why Do MSPs Need It?

Datto Products MSP Sales & Marketing RMM

Apr 19, 2021

What is RMM Software and Why Do MSPs Need It?

Courtney Heinbach

With the right RMM tool, MSPs can do more with less–simplifying operations for the MSP while providing efficient service for the client.

Cybersecurity Ransomware

Apr 17, 2021

How to Spot Phishing Emails

Courtney Heinbach

Phishing scams are getting more sophisticated on a daily basis, thus harder to detect and avoid.

Respond to IT Problems Anytime with Remote Access Software

Datto Products RMM

Apr 17, 2021

Respond to IT Problems Anytime with Remote Access Software

David Weiss

Datto's browser-based HTML5 remote control technology helps MSPs to quickly take over a device to resolve client issues with one-click remote access.

Tech Beats: How MSPs Can Help Clients Understand the Cloud

MSP Sales & Marketing Saas Protection

Apr 16, 2021

Tech Beats: How MSPs Can Help Clients Understand the Cloud

Sarah Hebert

It's likely your clients don't have a full grasp on what the cloud is and what it means for their data. Here's why you should help them understand.

Why a Purpose-Built, Private Cloud is a Good Fit for Data Protection

Business Continuity

Apr 09, 2021

Why a Purpose-Built, Private Cloud is a Good Fit for Data Protection

John Maxwell

Data backup has evolved. Your cloud should, too. See why MSPs should prioritise a BCDR solution with a purpose-built, private cloud.

What Is Cyber Resilience and Why Is It Important for MSPs?

Cybersecurity MSP Sales & Marketing Ransomware

Apr 07, 2021

What Is Cyber Resilience and Why Is It Important for MSPs?

Courtney Heinbach

Cyber resilience may seem like an ambiguous term or maybe just another buzzword. Trust us – it’s a critical part of any business’s cybersecurity strategy and presents an opportunity for managed service providers (MSPs) to better serve their clients.

Getting Started on the Path to Cyber Resilience

Business Continuity Cybersecurity Ransomware

Apr 02, 2021

Getting Started on the Path to Cyber Resilience

Ona Blanchette

It's no surprise that many state governments and federal agencies are looking for voluntary implementation of cybersecurity frameworks such as the National Institute of Standards and Technology Cybersecurity Framework (NIST CSF).