UtilitiesAutotask Professional Services Automation (PSA)

MSP Connect B.V

Guardian360 to Autotask

MSP Connect helps MSPs and IT companies grow through smart automation and seamless integrations. Whether you’re looking to automate your service delivery, streamline internal processes, or connect your platform to PSA and RMM tools — MSP Connect handles the technical side so you can focus on scaling your business. From powerful software solutions to reliable integrations, MSP Connect supports IT service providers in working more professionally, reducing operational risk, and building a scalable organization. One logical, automated process — without extra effort from your team.  

The Guardian360 → Autotask integration by MSP Connect automatically converts security alerts from Guardian360 into clear, standardized tickets in Autotask — no manual copy-pasting, no missed notifications. Built for MSPs looking to streamline their security workflow, the integration includes smart deduplication to prevent ticket spam, automatic client mapping, and is up and running within 15 minutes. Hosted on Azure and connected via SSO, it gives MSPs full visibility over security findings directly within the same platform they use for support and project management. 

  • Auto alert to ticket 
  • Guardian360 backlink into Autotask Ticket 
  • In Middleware from MSP Connect both links in an alert, to Guardian360 and to Autotask 
  • All info from Guardian360 is pushed into Autotask 
  • Customer mapping (also many to one if needed) 

Contact information for Sales and Support    

Sales & Support: [email protected] +31 85 114 2200 

Support[email protected] +31 85 114 2200 

Websitewww.mspconnect.nl 

Documentation: Guardian360 → Autotask koppeling – MSP 

Available in English, Dutch, and German