Cloud Service DeliveryAutotask Professional Services Automation (PSA)


Datto Autotask PSA integration

Ydentic provides a multi-tenant role based self-service platform to manage, provision and de-provision customers, users, applications, Office365, Azure, Intune and other resources. Ydentic simplifies management and streamlines multiple customer environments through a single portal, without the need of IT knowledge. Delegate daily IT tasks to the Servicedesk or key users of the customer to realize even more added value.

The customizable Ydentic self-service Portal empowers end users to request resources in user friendly way. Ydentic supports on-premises, hybrid and cloud environments with one uniform experience.

Ydentic offers a real-time synchronization between Office365 subscription assignments and Autotask contracts.

  • Realtime synchronization between office 365 subscription assignments and Autotask contracts
  • Automatically updates contract services when provision or de-provision Office365 subscriptions for users in Ydentic.
  • Automate customer billing for Office 365 licenses
  • Centralized billing for MSPs

Available worldwide in English and Dutch.

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