Network SecurityAutotask Professional Services Automation (PSA)

Perch Security

Perch Security adds managed threat detection and SIEM to your offering with one-hour setup, multitenancy, 24/7 US-based SOC, and your most-requested integrations — all without changing your existing stack. It’s affordable and flexible: a complete cybersecurity program you can roll out to all your clients.

Product highlights:

* Multitenancy


* Third-Party Integrations Included

* Simple, Fast Deployment

MSPs using both Datto and Perch can create Autotask PSA tickets from within Perch’s web application, allowing them to manage threat activity for all their clients in a single-pane view; Perch’s Security Operations Center (SOC) monitors the environment for threat activity and escalates it to the MSP for action. Each client’s network and log activity are monitored, thanks to Perch’s included next-generation SIEM.

  • Allow Perch’s SOC to open tickets directly in Autotask PSA
  • Automatically associate each Perch event with the correct customer
  • Automatically associate each Perch event with the appropriate queue
  • Handle Perch tickets efficiently in Autotask using Autotask PSA workflows
  • View rich analyst and alert information directly in the Autotask PSA ticket
  • Open a Perch alert directly from an Autotask PSA ticket

Available worldwide in English.