Helpdesk & NOCAutotask Professional Services Automation (PSA)


SOCSoter Ticketing

SOCSoter is a complete, ready-to-deploy cybersecurity platform built specifically for small to mid-sized companies. Managed security backed by a US-based, around-the-clock Security Operations Center (SOC). SOCSoter services include Managed Detection and Response (MDR) across multiple threat vectors, network, endpoint, cloud, and vulnerability. Combined with compliance & professional services, SOCSoter’s award winning platform is designed to help the SMB market protect themselves from cybercrime. No additional IT staff or training, just comprehensive 24/7 managed network security and compliance at an affordable price sold through the IT Managed Service Providers (MSP) channel.


This integration is designed to make it easier for partners to manage their customers. SOCSoter’s intuitive partner portal provides a real-time singular view of each customers’ cybersecurity posture. SOCSoter partners gain customizable alerts around-the-clock in their Autotask Service Desk. Managed Service Providers (MSPs) can centralize critical business operations by receiving, creating, and updating tickets all in one place.

  • Control escalations for immediate notification to stakeholder when concerns arise
  • Receive tickets in real time as they are created in the SOCSoter platform
  • Update tickets on either platform to stay up to date everywhere
  • Attach your device group to a ticket queue

Available worldwide in English.

Sales/Support: ( 866 ) 977-7621