Helpdesk & NOC

SOCSoter

SOCSoter Ticketing

SOCSoter is a complete, ready-to-deploy cybersecurity platform built specifically for small to mid-sized companies. Managed security backed by a US-based, around-the-clock Security Operations Center (SOC). SOCSoter services include Managed Detection and Response (MDR) across multiple threat vectors, network, endpoint, cloud, and vulnerability. Combined with compliance & professional services, SOCSoter’s award winning platform is designed to help the SMB market protect themselves from cybercrime. No additional IT staff or training, just comprehensive 24/7 managed network security and compliance at an affordable price sold through the IT Managed Service Providers (MSP) channel.

Integrations:

This integration is designed to make it easier for partners to manage their customers. SOCSoter’s intuitive partner portal provides a real-time singular view of each customers’ cybersecurity posture. SOCSoter partners gain customizable alerts around-the-clock in their Autotask Service Desk. Managed Service Providers (MSPs) can centralize critical business operations by receiving, creating, and updating tickets all in one place.

  • Control escalations for immediate notification to stakeholder when concerns arise
  • Receive tickets in real time as they are created in the SOCSoter platform
  • Update tickets on either platform to stay up to date everywhere
  • Attach your device group to a ticket queue

Available worldwide in English.

Sales/Support: ( 866 ) 977-7621

Documentation: