Customer Relationship Management (CRM)Employee Performance & ManagementAutotask Professional Services Automation (PSA)

IT By Design

Team GPS

Team GPS is a people management platform for technology service providers. IT By Design is bringing together Talent and Performance Management, Cultural Engagement, and Strategic Planning into a single software solution – Team GPS. Technology service providers will be able to visualize their goal targets, cascade those down to each employee to ensure alignment and effectively manage everything from employee engagement to client sentiment.

Team GPS will automatically capture client sentiment data for your team and notify relevant resources to take quick action on customer feedback.

  • Embed CSAT Surveys into your Autotask email templates to capture client sentiment
  • Monitor customer sentiment in real time with dashboards and analytics
  • Quickly action positive and negative feedback from your customers

Available worldwide in English.

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