Customer Relationship Management (CRM)Datto RMM


Dynamics D365 Integration

Recursyv is an application integration service that makes it easy to connect different software applications. New integrations can be quickly set up using Recursyv’s growing library of application connectors (including Autotask, PSA and RMM). Foundation connectors (SOAP, RESTful) are available to integrate with bespoke applications, either in the cloud or on-premise.

Connect Datto RMM to Dynamics D365 using this templated Recursyv integration. The integration allows you to synchronise RMM ticket information with D365 Cases. The scope can be easily extended to include additional data types, UDFs, list values and mappings.

  • Keep customer management data in sync using Recursyv to ensure that sales and service teams are aligned when speaking with clients.

Available globally, it can be deployed into any Azure region ensuring the ability to meet local data protection requirements. Support & setup information is available in English.

Contact information for Sales and Support: (sales) (support)

Documentation –

Video– – not specific to the integration