November 17, 2022

Datto Launches “Global State of the MSP Report: Looking Ahead to 2023”  

By David Weiss

Industry intelligence is essential to managed service providers (MSPs) as they navigate an increasingly competitive environment. Datto is meeting that need with this year’s State of the MSP Report, which provides MSPs with the latest industry data and insights for 2022 and looking ahead to 2023.

Datto’s annual State of the MSP Report is a key benchmark for MSPs, packed with information on how their colleagues run their businesses, what solutions they use to serve clients, and their near-future predictions. We surveyed over 1800 MSPs worldwide – 17% of which were Datto partners – to learn more about who they are and what they care about.

Our survey went deep into the state of the modern MSP, going beyond tech to discover more about their business best practices and even emotional drivers. Some of the report’s key findings answer these questions:

  • What’s keeping MSPs up at night?

  • What are the top products and services offered by MSPs?

  • What are MSPs’ top managed security solution offerings?

  • Which security managed solution offerings are growing?

  • What are the opportunities in cybersecurity?

  • Where is the workforce?

  • How is the role of break-fix evolving?

Datto’s mission is to support MSPs with leading solutions, services and information to keep their competitive edge. For the full picture of the above topics and much more, download the report.

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