AccountingTelephonyAutotask Professional Services Automation (PSA)

ApplicationLink | VoiceWorks

VoiceWorks to Autotask – billing integration

ApplicationLink was founded in 2014, we operate from 2 locations in the Netherlands (Schiedam and Breda) and we are providing solutions to partners across the world.

What is one of our goals? To help your business to become more profitable.

How? By automating tedious processes, increasing efficiency, eliminating manual mistakes and saving valuable time.

Therefore our slogan is: Integrate > Automate > Profit!

ApplicationLink has developed a sophisticated platform (the ApplicationLink Cloud Middleware Solution) on which we provide a broad spectrum of integrations by connecting tools/applications.

This solution will allow you to import call charges to contract charges in Autotask, as well as align and edit contract services. Also allows for easy contract and service creation in Autotask.

Integration features:

  • Imports one-off charges (using the VoiceWorks sales invoice) onto Autotask contracts as charges.
  • Aligns the VoiceWorks purchase invoice lines with the recurring services on Autotask contracts and allows for direct adjustments on these contracts, regarding contract services.
  • Making manual changes in Autotask on contract services or charges belongs to the past.
  • Get a clear overview of every VoiceWorks service you are buying.
  • Automatic comparison with the corresponding data in Autotask.
  • Absolute freedom to post changes towards Autotask or not.

Contacts – Sales: sales@applicationlink.eu Support: servicedesk@applicationlink.eu

Phone: 0031-(0)88 78 78 010