Password ManagementAutotask Professional Services Automation (PSA)

Quickpass Cybersecurity

Q Desk

Quickpass Cybersecurity is making Helpdesk and Privileged Access Management easy for MSPs. We believe in offering an MSP-centric approach to Helpdesk and Privileged Access Management. Streamline and secure your MSP’s helpdesk with end-user identity verification while eliminating or expediting costly and time-consuming password reset tickets. Protect your customers from ransomware and comply with new cyber insurance requirements by offering an easy-to-deploy solution to discover, manage and monitor privileged accounts all through one intuitive dashboard. Learn more at

Q Desk cuts or greatly reduces the time to service password resets and other tier 1 account management requests from your ticketing system while increasing helpdesk security with identity verification to let you focus on the work that matters. MSP clients can now leverage self-service password resets and identity verification using the Quickpass mobile or web app secured with biometrics like Face ID or fingerprint or secure 2FA.

In addition to expediting password resets and other tier 1 account management tasks, Q Desk can simultaneously write passwords and other actions to both Active Directory and Azure AD (Microsoft 365) without Microsoft AD Connect.

  • Quickly and securely verify end-user identities via SMS, Email, or Quickpass mobile app.
  • Send end-users password reset links or reset passwords for them.
  • Unlock end-user accounts
  • Enable/Disable end-user accounts
  • View real-time end-user account status. Supports Active Directory, Azure Active Directory and Local Accounts

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Documentation – Datto Autotask Integration Setup Guide


Available Worldwide in English. For data residency Quickpass supports NA and EU regions.