Datto is proud to have created a one-of-a-kind ecosystem of MSP (Managed Service Provider) partners who provide Datto cloud based software and technology solutions to over one million small to medium businesses across the globe. Datto has created a workplace that values innovation, transparency, collaboration and open communication - we do our life’s work and we do it together.
A Look Inside the Job:
As a Partner Accounts Trainer, you'll be responsible for all aspects of preparing employees to take calls for new or existing accounts. You'll follow a training path for new employees and ensure that new account training is set up and organised for all involved, to ensure that go-live dates are smooth. You'll also provide one on one support to agents as necessary, check training daily for progress or any unusual activity, and document pertinent details as the training progresses.
Duties include but are not limited to:
More about Datto:
As the world’s leading provider of cloud-based software and technology solutions delivered by managed service providers (MSPs), Datto believes there is no limit to what small and medium businesses can achieve with the right technology. Datto offers Unified Continuity, Networking, and Business Management solutions and has created a one-of-a-kind ecosystem of MSP partners. These partners provide Datto solutions to over one million businesses across the globe. Since its founding in 2007, Datto continues to win awards each year for its rapid growth, product excellence, superior technical support, and for fostering an outstanding workplace. With headquarters in Norwalk, Connecticut, Datto has global offices in the United Kingdom, Netherlands, Denmark, Germany, Canada, Australia, China, and Singapore. Learn more at datto.com
At Datto, we believe our employees are our greatest asset and offer all full-time employees a wide-ranging benefits package, including:
By submitting an application, you acknowledge we will process your data in order to consider you for the position you apply for and for other open positions within our company for which you may be suited. We collect and store your data in accordance with our Recruiting Privacy Practices.
Datto is an equal opportunity employer.
Sorry, your application was not successfully submitted
Hurray! Your application was successfully submitted