April 09, 2024

Datto Backup Q1 Product Innovations Update Recap

By Jennifer Sipala

Recently, we hosted our Q1 product update webinar, spotlighting the latest advancements and forthcoming products in our MSP business continuity and disaster recovery (BCDR) and backup solutions portfolio. The session provided a deep dive into our engineering team’s relentless efforts to enhance our offerings, ensuring MSPs like you are equipped with top-tier, innovative solutions to safeguard and manage your clients’ data efficiently while generating higher margins. Here’s a recap of some of the key highlights of the webinar.

You spoke, we listened.

At Datto, our mission is to create a world where data loss and downtime are non-existent for small and midsize businesses (SMBs) and to deliver that through a thriving MSP community.

In the past few months, you said you need to reduce risk and that you feel stuck between proper data protection and profitability. You also told us that shifting customer needs isn’t the only thing putting pressure on your profitability. You needed the flexibility to adjust to new client acquisitions and departures. You wanted pricing and packaging to help weather uncertain economic conditions.

We listened to your feedback and initiated several programs to meet your needs, including:

FLEXspend for Datto Backup

Datto’s revolutionary FLEXspend program has been available since last October, allowing you to flexibly reassign backup spend within the Datto backup universe. This program enables you to easily move backup investments as data moves — from on-premises to the cloud and everywhere in between.

Month-to-month subscription options

We’re reintroducing “month-to-month subscriptions” tailored to suit your needs. You can opt for these subscriptions both when renewing after your initial term ends and for any new month-to-month purchases. Please contact your Account Managers to take advantage of these options.

New features and modules unveiled

Our product team took the stage to discuss the new features and modules that have been added to our BCDR and backup solutions based on your suggestions. The emphasis was not just on the “what” but the “why” behind our roadmap decisions, offering insights into our strategic direction and how it aligns with the evolving needs of MSPs.

Enhanced 1-Click Disaster Recovery capabilities

Datto’s groundbreaking 1-Click DR feature simplifies disaster recovery, transforming it into a quick and effortless process. This cutting-edge capability enables MSP technicians to clone virtual machines and network setups from earlier successful DR tests, bypassing the laborious and complicated manual configuration processes. Now, we are introducing the ability to launch multiple virtual machines in just one click to significantly reduce the complexity and time required to recover from data loss incidents, ensuring business continuity with minimal disruption.

Unified backup experience

Our MSP partners currently view backup modules on several Status pages within the Datto Partner Portal. The new Unified Backup Status page, available now in the Datto Portal, enables you to manage all your Datto backup solutions in a unified page combined by organization — showing all modules in one place.

New workflow integrations

The webinar showcased our new workflow integrations with popular MSP tools such as AudIT, IT Glue and ID Agent. These integrations are aimed at simplifying the day-to-day operations of MSPs, enabling seamless data management and fostering a more integrated ecosystem for MSP business operations.

Looking ahead

The innovations and product updates highlighted during the webinar are a testament to our commitment to providing MSPs with dependable and efficient solutions to manage their clients’ data. As we step into the new year, our focus remains steadfast on innovation and integration, ensuring our solutions not only meet but exceed the needs of our MSP partners. We will continue to refine and enhance our BCDR and backup offerings, enabling you to better serve your clients while earning higher profit margins.

Missed the webinar? No worries! You can watch the on-demand webinar to catch up on all the exciting updates at your convenience.

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