Managed service providers (MSPs) around the world are adjusting to the realities of a completely remote workforce and, in some cases, completely remote clients. To help MSPs maintain healthy business operations and support their clients, this resource center covers everything from setting up secure remote work environments to maintaining a healthy relationship with your client base.
Check back for daily content updates!
Jul 14, 2020
Courtney Heinbach
In the coming weeks, there are a wealth of virtual events and webinars to enable managed service providers in this unique business climate. Here's a rundown of some of the upcoming webinars and how you can join.
Datto Workplace is an enterprise grade file sync & share solution that enables secure, remote collaboration
May 07, 2020
Scott West
As countries, states, and cities begin to ease lockdown restrictions, businesses around the world will start to slowly reopen their doors.
Apr 30, 2020
Emily Fincham
Many of you may be evaluating your marketing strategy and rethinking your 2020 budget, but also wanting to ensure the sales pipeline remains fueled.
Leverage this guide to identify the six different phases businesses will move through during COVID-19 and how to best support employees and clients during each phase.
Apr 29, 2020
Caroline Chapin
Over the past few months, managed service providers (MSPs) and small and medium businesses (SMBs) have had to adjust rapidly to the global health crisis.
During this virtual event, we reflect on the relief programs available today and offer some advice on preparing for what is to come.
Watch our educational webinar featuring Calgary-based GGT Chartered Professional Accountants who reviewed the various forms of relief available to Canadian individuals and businesses.
Apr 24, 2020
Ryan Weeks
Recently, we held an interactive discussion with our partners and the larger MSP community to discuss how they can enable businesses to securely work from home.
Apr 23, 2020
Chris Brunau
Managed service providers (MSPs) and businesses across the world are constantly adapting to today’s world.
In our latest episode, we're covering tactics and strategies that can help you successfully recruit new team members, host effective video interviews, and even onboard employees you hire during the global health crisis.
Apr 22, 2020
Caroline Chapin
Today’s global health scare has forced most of us to work from home. As we settle into this “new normal,” how are you measuring your team’s productivity?
Join Datto and SAX LLP, as they reflect on the relief programs that have been released and prepare for what is to come.
Apr 21, 2020
Lauren Looney
In today's remote world, businesses are turning more to webinars to deliver new content and ideas to their customers.
Apr 20, 2020
Kira Pogge
Transitioning any workforce to remote work can be challenging. Particularly difficult is how communications naturally change when we aren’t in an office with our teams or aren’t visiting clients regularly.
Apr 17, 2020
Caroline Chapin
The global health crisis has changed the way we work, forcing businesses to turn to remote workplaces to keep employees safe.
Apr 16, 2020
Chris Brunau
As companies and employees are getting more familiar with remote work, new threats are continuing to make headlines.
Apr 15, 2020
Chris Brunau
The Canadian government recently announced an unprecedented stimulus package bill to help individuals and businesses across the country dealing with the uncertainties of the global health crisis.
Apr 15, 2020
Andrew Burton
Quick Base, Vista Equity Partners, and Kirkland & Ellis LLP have teamed up to create the Small Business Loan Accelerator.
Apr 14, 2020
Chris Brunau
The global health crisis has changed everything. Everything from the way we work, interact with friends and family, and pass the time is different than it was a few weeks ago.
Apr 14, 2020
Ryan Detwiller
After setting up remote access and work-from-home solutions for their clients in the first few weeks of the pandemic, MSPs are beginning to face new challenges and see new opportunities emerge, according to our latest research.
Apr 13, 2020
Ryan Detwiller
MSPs are adjusting their growth expectations for 2020 as a result of the global health crisis, but they largely expect to weather the storm and even find new opportunities, according to our latest research.
We teamed up with marketing consultant Robin Robins for a webinar event
Watch as the Datto team discusses how to make the most of remote working and working from home.
Apr 10, 2020
Tim Weller
Recently, we held a fireside chat with thousands of our MSP partners across the globe to offer some advice and thoughts as we continue to navigate these uncertainties together.
In our third episode in our work from home series, we dive deeper into the technology needed to enable a seamless work from home transition.
Apr 08, 2020
Andrew Burton
During this global health crisis, effective collaboration is a challenge facing many businesses. Many are turning to consumer file sync and share tools such as Google Drive or Dropbox to collaborate during this time.
Apr 07, 2020
Andrew Burton
The need to quickly enable remote employees to achieve productivity and collaboration is causing a surge in implementation of Office 365 and G Suite.
Watch as we review the new Coronavirus Aid, Relief, and Economic Security Act (CARES Act) – the most significant benefits package to date for COVID-19 relief.
Apr 06, 2020
Andrew Burton
With a huge increase in work-from-home due to the global pandemic, businesses face a new set of challenges. One of them is protecting data on devices that are not always connected to the business’ network.
Apr 06, 2020
Andrew Burton
One of the biggest challenges MSPs face today is providing support for a wide array of devices, as users are forced to work from home (WFH) due to the global health crisis.
Apr 06, 2020
Ryan Weeks
With the global health crisis forcing people worldwide to work from home, there is increasing evidence that malicious actors are using people’s fear to prey on remote workers. Home networks, actions of family members, and the security of workstations can impact your company’s security.
Apr 03, 2020
Chris Brunau
The FBI has warned of a new trend of “Zoombombing” where unauthorized users are hijacking calls and spreading spam and hateful messages
Apr 02, 2020
Eric Torres
An inside look at a Datto Partner panel discussion on finding MSP success, in today’s changing world.
In the second episode in our work from home series, we dive into the complicated topic of effective and efficient communication in a work from home environment.
Apr 01, 2020
Lauren Looney
With events canceling and face-to-face interactions coming to screeching halt. One fact remains: We must keep going.
Apr 01, 2020
Andrew Burton
Join us on Monday, April 6 at 2:00 PM EST as we review the new stimulus bill.
Mar 31, 2020
Chris Brunau
MSPs and internal IT teams in education are playing a heroic role across the country during the global health crisis.
In many cases, devices are not connected to the organization’s network, are running a variety of applications and operating systems, and may not have been kept patched and up-to-date.
This episode of State of the Channel is the first in a series about developing a successful work from home lifestyle. Whether you're just starting to work from home or if you transitioned to working remotely some time ago, this series will provide valuable insights on how to do so effectively. In this episode, we'll be discussing how to transition to working remotely, setting up your work environment and time management.
Mar 26, 2020
Chris Brunau
This is reflected clearly in the adoption of collaboration tools like Microsoft Teams, a hub for Office 365 for employees to chat, meet, call, and collaborate in one place, no matter where they are located.
Mar 24, 2020
Chris Brunau
As the world continues to deal with the global health crisis, businesses have turned to remote work to help keep their employees safe and still maintain regular business operations.
Mar 24, 2020
Sharon Malfesi
Whether you’ve worked on a team with members across different geographic locations, or if you have full remote employees on your team already, we have ways to work within the confines of temporary team member isolation.
Mar 23, 2020
Chris Brunau
We've put together this video with step by step instructions and tips to ensure technicians can support clients without disruption, even if they're working outside of the office or from a personally owned device.
