Reading Buses, which provides a 24/7 service for the inhabitants, workers and visitors of one of the UK’s largest towns. With over 150 buses and over 400 drivers to co-ordinate, the control team face a complicated ‘jigsaw’ of routes and rotas which they need to put together. Staff use sophisticated industry-specific software to plan who drives where and when.
Plus, every single mile of operation needs to be accounted for and reported to the Traffic Commissioner for auditing. Any errors can result in fines, or worse. With Datto, there’s no risk of a file disappearing due to accidental deletion.
One consistent bump in the road has been Ransomware. Although Reading Buses has anti-virus, the hackers are often ahead of the game and know how to work their way through. And Reading Buses can’t disregard emails from unknown senders as they receive many enquiries from their customers and suppliers.