What's New in Autotask PSA 2019.3

During this webinar, you will learn:

  • How the Configuration Item user interface increases efficiency when managing configuration items (RMM managed devices such as BCDR devices, software licenses, network devices, and more).
  • Aneasier electronic way for end-clients to respond to quotes they receive from the MSP using the new External Quote Approval. Choose from 3 ways to share quotes: publish manually and request approval, embed a link in an email communication, or through the Client Portal.
  • How the Active Directory (AD) Contact Sync automatically keeps contact information in Autotask PSA up to date from an AD instance. This supports both Azure and LDAP instance of AD.
  • How the new Co-Managed User Setup helps MSPs easily set up co-managed environments. This will help streamline workflow, coordination and communication between you and your clients’ internal IT service management.