webinar

MSP of the Future: Networking Technologies

At Datto, we’re constantly working to develop solutions that will drive our managed service provider (MSP) partners toward success. To do that, we’re not only focusing on what MSPs need to succeed today, but we’re also thinking about what ‘tomorrow’s MSP’ will look like.

In this webinar, Emily Glass, Chief Product Officer, along with Steve Gorretta, Director of Product Management, will break down the future of wireless networking technology and its impact in the channel.

We’ll be joined by an MSP partner to discuss:

  • How MSPs are serving the networking needs of SMBs today
  • How SMB behaviors are evolving, and the impact on MSPs
  • The technologies that will impact the future SMB network
  • What it all means for MSPs and their business model

11AM EST | 8AM PT | 4PM GMT

Our Presenters:

Emily Glass

Emily Glass

Chief Product Officer

More About Emily Glass >

Emily Glass
Chief Product Officer

Emily Glass

Emily is Datto’s Customer Experience Officer, overseeing Technical Support, Training, Build, Shipping, and Logistics. Previously, Emily served as Datto’s VP of Customer Experience, where she spearheaded the creation of an award-winning partner experience. Datto’s channel-only approach places a high value on partner satisfaction and Emily’s team is dedicated to building and supporting exceptional partner relationships and businesses. From product assembly to support in the field, her team proactively cultivates new ways to assure each Datto partner has an amazing experience throughout the course of their relationship with Datto.

Prior to Datto, Emily held senior leadership positions at Backupify, Brightcove, and Akamai where she spent time product managing, designing, marketing, and supporting usable products.

John Tippett

John Tippett

Datto

VP, Datto Networking

More About John Tippett >

John Tippett
VP, Datto Networking

John Tippett

As Vice President of Datto Networking, John leads Datto’s networking business on a global scale. As a former managed service provider (MSP) and having served in multiple roles at vendors in the Channel, John brings a vast understanding of the needs and challenges faced by MSPs today.  

During the more than ten years that John ran his own MSP, he experienced first-hand the many sales, operational, and technical challenges faced by MSPs around the world. He also founded and managed a successful integration business providing audio-video, automation, and security solutions to high-end residential and commercial clientele.

John was recognized as a CRN Channel Chief in 2016 and 2018. He is also an active member in the Computing Technology Industry Association (CompTIA), where he served in leadership roles in the Managed Services Community for more than 8 years, including chairing the community for two years. John also serves as a member of the Ambassador Program. He was awarded the inaugural CompTIA Member of the Year in 2016, an award that recognizes a single member who demonstrates outstanding service to the organization and the IT industry.

Prior to Datto, John was Vice President and General Manager at Aisle8, a division of SnapAV, where he focused on the distinct product and distribution needs of IT solution providers.

John received his Bachelors of Science in Management and Business Administration at the Georgia Institute of Technology.

Alain Lefebvre

Alain Lefebvre

Great White North

Chief Operating Officer

More About Alain Lefebvre >

Alain Lefebvre
Chief Operating Officer

Alain Lefebvre

Alain Lefebvre is a co-founder and partner of Great White North Technology Consulting Inc, a managed IT services provider located in Timmins, Ontario. Although the company is based in Northern Ontario they serve small and medium businesses all across Canada, including the Arctic circle. Alain and his business partner Paul Brunet have grown the company to a team of 10 in under 5 years with plans to quickly add more. They have both merited Young Entrepreneur awards from the local chamber of commerce for exceeding growth and revenue targets year after year since the start of the company.

Steve Gorretta

Steve Gorretta

Datto, Inc.

Director of Product Management

More About Steve Gorretta >

Steve Gorretta
Director of Product Management

Steve Gorretta
Edgar Parenti

Edgar Parenti

Datto, Inc.

Product Manager, Datto Networking

More About Edgar Parenti >

Edgar Parenti
Product Manager, Datto Networking

Edgar Parenti