roadshow

10 Disciplines of World Class Managed Services: London

Double Tree by Hilton 7 Pepys Street, London, EC3N 4AF

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19

March 2019

Tuesday 12:00 PM - 5:30 PM

Does your MSP really deliver on the promises you make? Do you lose sleep at night worrying that your clients data might not be safe? Do you have all the tools but not use them to their full potential?

Join us and learn the disciplines every MSP needs to become a world class managed service provider. We will go through 10 key areas we think you need to master to improve your MSP, save time, be profitable and get a good night’s sleep knowing everything is up to date, safe and secure. This event will show you what the top 5% of MSP’s are doing and how you can be at the top of your game by following our 10 disciplines.

Event Details:
12:00 – 12:45 Lunch
12:45 – 13:05 Welcome & Intro to the day
13:05 – 13:30 10 Disciplines of World Class MSPs
13:30 - 14:00 Keeping your clients running whatever the disaster
14:00 - 14:40 Minimising wasted effort and making the most of your resources
14:40 – 15:00 Coffee Break
15:00 – 15:45 Security by Design
15:45 – 16:15 Layered Approach to Security (Webroot)
16:15 – 16:45 CompTIA Managed Services Report
16:45 – 17:00 Session wrap and review of 10 disciplines + Prize Draw
17:00 - 17:30 Networking Drinks


There is more! 
We will be giving away 5 CompTIA Managed Services TrustMark Certifications entries at the event. These programmes have been developed and rigorously audited by IT industry experts, CompTIA Trustmarks provide your customers with tangible proof that you are dedicated to the highest-quality service.

Our Presenters:

Christian Nagele

Christian Nagele

Datto

Interim Head, EMEA

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Christian Nagele
Interim Head, EMEA

Christian Nagele

Christian is the Interim Head of EMEA at Datto and is responsible for EMEA sales strategy, planning, and execution throughout the region. Prior to Datto, Christian served as a Chartered Accountant at PricewaterhouseCoopers, then entered the world of small-company tech, working in Business Development at data backup startup Attix5. Christian developed a strong passion for bringing simple and affordable cloud-based IT management and monitoring to service providers, which led him to co-found CentraStage, now Datto RMM, with Ian van Reenen. Christian studied at the University of Nottingham.

Kelvin Murray

Kelvin Murray

Webroot

Senior Threat Research Analyst

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Kelvin Murray
Senior Threat Research Analyst

Kelvin Murray

Kelvin Murray has been with Webroot for the past 8 years. Currently located in their Dublin office, Kelvin has experience working in both consumer and enterprise support, before he moved on to his current role as a Threat Research Analyst. These various positons have allowed Kelvin to grow an in-depth knowledge of Webroot’s products and threat research processes. His work at Webroot also includes advanced malware removal, making him an expert in the threat landscape. He currently researches, writes and presents on current malware and threat trends, regularly presenting for Webroot at events.

Adam Shillcock

Adam Shillcock

Datto

Sales Engineer

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Adam Shillcock
Sales Engineer

Adam Shillcock

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