The “Datto Certified Practitioner” (DCP) is a foundational certification course designed to increase your knowledge of Datto Autotask PSA, a tool that unifies all aspects of your business to improve efficiency and enable quick, data-driven decisions.
An outage can happen at any time and lasts for an undetermined amount of time. While it can be frustrating, the impact an outage has on productivity and business processes is a serious concern. Here's how MSPs can support their clients through an outage.
As a threat emerged this week in the form of a new dropper called Silver Sparrow, the Datto RMM engineering team sprung into action and has developed a free script for MSPs that detects the presence of this dropper.
Join Datto security experts as they discuss the impact of the global pandemic on the cybersecurity landscape and what managed service providers should consider as they look to increase security efforts and protect their clients and their own businesses in 2021.
There are many facets to leveraging a remote monitoring and management (RMM) tool effectively. From monitoring, reporting, and real-time, customised alerts to automated patching and near-full remote control of any IT environment, RMM tools are invaluable for managed service providers (MSPs). However, they can be overwhelming. So, it is essential to identify what is important to you and your clients, and leverage the tool sets available to you as effectively as possible.