Co-managed IT refers to the collaboration between a managed service provider (MSP) and a client’s internal IT department. It is common among MSPs that serve larger businesses with in-house IT teams. It is less common, but not unheard of, for MSPs serving small businesses.
We’ve put together this Autotask PSA Explainer video to demonstrate how centralizing business operations and having real time data at your fingertips can help increase efficiency and profitability at your MSP.
Hopefully you’ve never experienced the total frustration of dealing with a system infested with malware. It may take hours to detect and remove all of the malware-affected files on a system. Because of this, many IT people prefer a “clean install”, which erases the drive and replaces everything on it. But with a clean install, you’ll lose any information not saved elsewhere.